At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days holiday.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Opportunities for apprenticeships and career progression await you!
The predicted salary is between 28800 - 43200 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Restaurant Manager employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be ready to share those stories during your interview.
✨Tip Number 3
Show your enthusiasm for burgers and fries! When you’re chatting with the hiring team, let your passion for food and customer service shine through. Share your favourite burger combinations or memorable dining experiences to make a lasting impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your interest in joining the Five Guys team.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being part of our Five Guys family.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated others and created a positive work environment in the past.
Be Customer-Focused: We pride ourselves on delivering an incredible customer experience. In your application, mention any relevant experience you have in customer service and how you’ve gone above and beyond to ensure customers leave happy.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Before the interview, brush up on the menu and understand what makes their burgers and fries special. Being able to discuss the quality of ingredients and the cooking process will show your passion for the brand and its values.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlight how you can create a positive working environment and ensure that every customer leaves happy, as this aligns with the company's focus on leadership and customer satisfaction.
✨Emphasise Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Share these stories during the interview to illustrate your commitment to providing an incredible experience, which is key to the role of a Shift Manager.
✨Show Enthusiasm for Growth
Express your ambition and desire to grow within the company. Mention any relevant training or development opportunities you’re interested in, as this shows you’re not just looking for a job, but a career with Five Guys.