At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and a fun work environment.
- Benefits: Enjoy free meals, competitive pay, bonuses, and 28 days of paid holiday.
- Other info: Flexible shifts with opportunities for career advancement and personal development.
- Why this job: Be part of a vibrant team and grow your career in the hospitality industry.
- Qualifications: 1 year of management experience in a fast-paced environment is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush.
You lead by example and know how to get the best out of the Crew during a busy service.
Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager Logistics in Reading employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork and excellence. As a Shift Manager in our bustling restaurant, you'll enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career growth, all while working in a supportive environment that prioritises employee wellbeing and satisfaction. Join us to lead a passionate team dedicated to delivering the best burger experience, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager Logistics in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out our social media and website to see what we're all about. This will help you connect with us during the chat and show that you're genuinely interested in being part of the Five Guys family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. We want to hear how you’ve kept the energy high and ensured everyone was on the same page during busy shifts.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. If a customer has a complaint, how would you handle it? Show us that you can deal with issues promptly and keep our customers smiling!
✨Tip Number 4
Don’t forget to ask questions! We love candidates who are curious about their potential role. Ask about our training programmes or how we support career growth – it shows you’re serious about building a future with us.
We think you need these skills to ace Shift Manager Logistics in Reading
Some tips for your application 🫡
Show Your Passion for Perfection:When you're writing your application, let us see your enthusiasm for delivering perfect burgers and fries. Share any experiences where you’ve gone above and beyond to ensure customer satisfaction – we love that!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your management experience. Talk about how you've motivated your crew in busy environments and any specific examples of coaching or mentoring you've done.
Be Honest About Your Experience:We appreciate transparency! If you have experience dealing with complaints or managing shifts, share those stories. It helps us understand how you handle challenges and keep the energy high during rush hours.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen on joining the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts, as these stories will highlight your leadership abilities.
✨Understand Financial Responsibility
Brush up on the basics of running a profitable shift. Be ready to discuss how you've managed crew breaks, minimised food waste, and effectively deployed your team during busy periods. This knowledge will demonstrate your capability to handle the financial aspects of the role.
✨Show Your Passion for Customer Experience
Five Guys is all about ensuring customers leave happier than when they arrived. Prepare to talk about how you've gone above and beyond to enhance customer experiences in previous roles. Sharing specific examples will illustrate your dedication to customer satisfaction.
