At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Opportunities for career advancement and personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: 1-2 years management experience in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Manager/Assistant Manager, in Reading employer: Five Guys UK
Join a vibrant team at our burger restaurant, where we pride ourselves on delivering exceptional customer experiences and delicious food made from fresh ingredients. With a strong focus on employee development, we offer numerous growth opportunities, competitive bonuses, and a supportive work culture that values your contributions. Enjoy perks like free meals during shifts, generous holiday allowances, and a commitment to your wellbeing, making us an excellent employer for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Manager/Assistant Manager, in Reading
✨Tip Number 1
Get to know the restaurant inside out! Visit a few locations, chat with the staff, and understand the vibe. This will help you connect with the team during interviews and show that you're genuinely interested in being part of the Five Guys family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached your team to success. Be ready to share these experiences in your interviews to demonstrate your management skills and how you align with our values.
✨Tip Number 3
Show off your financial savvy! Brush up on your P&L management knowledge and be prepared to discuss how you've controlled costs and maximised profitability in previous roles. This will highlight your operational excellence and readiness for the Assistant Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at Five Guys and ready to take the next step in your career!
We think you need these skills to ace Manager/Assistant Manager, in Reading
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and our philosophy of serving perfect burgers and fries.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and coaching teams. We’re looking for someone who can inspire others and create a positive atmosphere, so share specific examples of how you've done this in the past.
Be Clear About Your Experience:Don’t hold back on detailing your management experience in high-volume environments. We want to know how you’ve handled busy shifts and maintained operational excellence, so be specific about your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the brand's philosophy and values. Familiarise yourself with their menu, especially the burgers and fries, and be ready to discuss how you can contribute to maintaining their high standards of quality and customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed a busy shift. Highlight how you inspired and coached your team to achieve results, as this role heavily relies on strong leadership abilities.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with P&L management and controlling costs. Think of specific instances where you helped improve profitability or managed inventory effectively, as these are key responsibilities for the Assistant Manager role.
✨Emphasise Customer Experience
Think about how you would handle customer complaints and ensure satisfaction. Prepare to share examples of how you've gone above and beyond to create a positive experience for customers in previous roles, as this aligns perfectly with the restaurant's commitment to delighting every guest.
