At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days paid holiday.
- Other info: Opportunities for career advancement and personal development await you!
- Why this job: Grow your career in a fun environment while making customers smile every day.
- Qualifications: 1-2 years of management experience in hospitality or QSR is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results.
As an Assistant Manager, you'll be responsible for:
- Leading, inspiring and coaching the teams to ensure the restaurant delivers profitability and optimises all sales opportunities while delivering an excellent level of customer service.
- Demonstrating leadership, coaching and direction, along with bringing our values to life for your team and our customers.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience, dealing with complaints promptly in an open and honest way.
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience:
- Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment.
- You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility:
- You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills:
- You have a proven track record of leading, coaching, and motivating a team.
- You develop people and identify future talent.
Operational Excellence:
- You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility:
- You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Assistant to Manager in Reading employer: Five Guys UK
At our burger restaurant, we pride ourselves on a vibrant work culture that values teamwork, leadership, and personal growth. As an Assistant Manager, you'll enjoy a range of benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within a supportive environment. Join us in delivering exceptional customer experiences while enjoying perks like free meals during shifts and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant to Manager in Reading
✨Tip Number 1
Get to know the restaurant inside out! Visit a few times, chat with the staff, and soak up the vibe. This way, when you walk in for your interview, you can show off your knowledge and passion for their burgers and fries.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate that you’re the perfect fit for the Assistant Manager role.
✨Tip Number 3
Don’t just sit back and wait for the call! Follow up after your interview with a friendly email thanking them for the opportunity. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Five Guys family!
We think you need these skills to ace Assistant to Manager in Reading
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and our values. Share any relevant experiences that highlight your enthusiasm for the food industry.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience, especially in high-volume environments. Use keywords from the job description to show us you understand what we're looking for!
Be Specific About Your Achievements:Don’t just list your responsibilities; tell us about your achievements! Whether it’s improving team performance or boosting sales, we want to know how you’ve made a difference in your previous roles. Numbers and examples are always a plus!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you know all about the burger restaurant's history, values, and what makes their burgers and fries special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Talk about how you inspired and coached your crew to achieve great results, especially in high-pressure situations. This is key for an Assistant Manager role!
✨Demonstrate Customer Service Excellence
Prepare to discuss how you handle customer complaints and ensure satisfaction. Share stories that highlight your ability to turn a negative experience into a positive one, as this aligns perfectly with the restaurant's commitment to customer delight.
✨Discuss Financial Acumen
Since you'll be involved in P&L management and controlling costs, be prepared to talk about your experience with budgeting and inventory management. Highlight any strategies you've used to improve profitability in previous roles.
