Quick Service Operations Leader ( {{city}})
Quick Service Operations Leader ( {{city}})

Quick Service Operations Leader ( {{city}})

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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Five Guys UK

At a Glance

  • Tasks: Lead a team to deliver perfect burgers and fries while creating a fun work environment.
  • Company: Join a family-run burger restaurant with a commitment to quality since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Why this job: Grow your career in a supportive culture that values integrity and enthusiasm.
  • Qualifications: Hands-on leadership experience and a passion for customer service are essential.
  • Other info: Opportunities for advancement into management roles and exciting team competitions.

The predicted salary is between 28800 - 43200 Β£ per year.

Job Description

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done – whatever the challenge.

REWARDS

  • An achievable 20% bonus scheme – paid quarterly
  • An additional Secret Shopper bonus worth up to 2,000
  • High Performer Awards and Bonus's
  • Long service Love2Shop voucher reward – 5 years 500, 10 years 1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Private medical via Vitality
  • Life assurance
  • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Invite to the annual General Manager conference
  • Team competitions – Fry Cup and Olympics
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People – Experienced hands-on leadership skills
  • Customer service
  • Having your people's development at heart

WHAT YOU'LL BE DOING

  • Expected to lead from the front and work shoulder to shoulder with crew and managers.
  • Developing, leading and managing the store team while supporting the delivery of perfect burgers and fries.
  • Demonstrate close attention to detail.
  • Creating an awesome working environment where people are happy to come to work and have fun
  • Responsible for reward and recognition
  • You will be accountable for all aspects of your store including the day-to-day operations and long-term planning.
  • Drive the Five Guys culture by always role modelling our values
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
  • Spotting potential and developing your team to ensure there is a strong talent pipeline.

INCREDIBLE CAREERS WITH FIVE GUYS

  • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
  • Five Guys isn't just a job – it can be a career!
  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.

Quick Service Operations Leader ( {{city}}) employer: Five Guys UK

At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values integrity, enthusiasm, and a competitive spirit. Our Quick Service Operations Leaders enjoy a vibrant work culture with numerous benefits, including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our growing company. With a focus on employee wellbeing and development, we ensure that every team member has the support they need to thrive in their role and build a rewarding career with us.
Five Guys UK

Contact Detail:

Five Guys UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Quick Service Operations Leader ( {{city}})

✨Tip Number 1

Familiarise yourself with the Five Guys culture and values. Show your enthusiasm for their commitment to quality and integrity during any interactions, as this will demonstrate that you align with their philosophy.

✨Tip Number 2

Prepare to discuss your hands-on leadership experience in detail. Be ready to share specific examples of how you've successfully led teams in a fast-paced environment, as this is crucial for the Quick Service Operations Leader role.

✨Tip Number 3

Highlight your customer service skills and how you've created positive experiences for customers in previous roles. This will resonate well with Five Guys' focus on delivering perfect burgers and fries while ensuring customer satisfaction.

✨Tip Number 4

Demonstrate your ability to drive sales and manage costs effectively. Prepare to discuss strategies you've implemented in the past that have led to increased profitability, as this is a key responsibility of the position.

We think you need these skills to ace Quick Service Operations Leader ( {{city}})

Leadership Skills
Customer Service Excellence
Team Development
Operational Management
Attention to Detail
Financial Acumen
Sales Strategy
Problem-Solving Skills
Communication Skills
Performance Management
Time Management
Conflict Resolution
Adaptability
Enthusiasm for Food Service

Some tips for your application 🫑

Understand the Company Culture: Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Reflect these values in your application to show you align with their culture.

Tailor Your CV: Highlight your hands-on leadership experience and customer service skills. Make sure to include specific examples of how you've developed teams or improved operations in previous roles.

Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention your passion for delivering quality service and how you can contribute to creating an awesome working environment.

Showcase Your Achievements: In your application, include quantifiable achievements that demonstrate your ability to drive sales and manage costs effectively. This could be through previous roles where you successfully led a team or improved performance metrics.

How to prepare for a job interview at Five Guys UK

✨Show Your Enthusiasm

Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how it aligns with your values of enthusiasm and integrity.

✨Demonstrate Leadership Skills

Prepare examples of your hands-on leadership experience. Discuss how you've successfully led teams in the past, focusing on your ability to motivate and develop others while maintaining a fun working environment.

✨Understand the Company Culture

Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how you embody these values and how they influence your work ethic.

✨Prepare for Operational Questions

Expect questions about managing day-to-day operations and driving sales while controlling costs. Think of specific strategies you've used in previous roles to achieve these goals and be ready to share them.

Quick Service Operations Leader ( {{city}})
Five Guys UK
Location: London
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