At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days paid holiday.
- Other info: Opportunities for career advancement and personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: 1-2 years management experience in a fast-paced environment.
The predicted salary is between 30000 - 35000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Assistant Manager Restaurant in Orpington employer: Five Guys UK
As an Assistant Manager at our burger restaurant, you'll be part of a family business that values quality and teamwork, with a strong focus on employee development and wellbeing. Enjoy a vibrant work culture where your leadership skills are nurtured, alongside competitive benefits like an achievable bonus scheme, generous holiday allowance, and opportunities for career progression within a supportive environment. Join us in delivering exceptional customer experiences while enjoying perks such as free meals during shifts and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Restaurant in Orpington
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with their menu, values, and what makes them tick. When you walk in for that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their burger family.
✨Tip Number 2
Network like a pro! Chat with current employees or even past ones if you can. They can give you the lowdown on what it’s really like to work there and might even put in a good word for you. Plus, it shows you’re proactive and serious about landing the role.
✨Tip Number 3
Prepare for situational questions! Think about times you’ve led a team, handled complaints, or boosted sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This way, you’ll demonstrate your leadership skills and operational excellence right off the bat.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Assistant Manager gig!
We think you need these skills to ace Assistant Manager Restaurant in Orpington
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and understand our 'perfect and serve' philosophy.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and coaching teams. We’re looking for someone who can inspire others, so share examples of how you've motivated your crew in previous roles.
Be Specific About Your Experience:Don’t just say you have management experience; give us the details! Talk about your time managing shifts, handling P&L, and ensuring top-notch customer experiences. The more specific, the better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our burger-loving family!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the restaurant's philosophy and values. Familiarise yourself with their menu, especially the burgers and fries, and be ready to discuss how you can contribute to maintaining their high standards of quality and customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed a busy shift. Highlight how you motivated your team, dealt with challenges, and ensured customer satisfaction. This will demonstrate that you have the leadership qualities they’re looking for.
✨Understand Financial Responsibility
Brush up on your knowledge of P&L management and how to control costs in a high-volume environment. Be ready to discuss how you've managed inventory and waste in previous roles, as this is crucial for hitting profitability targets in the restaurant.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle customer complaints or manage a busy shift. Practising these scenarios will help you articulate your thought process and show that you can think on your feet.
