At a Glance
- Tasks: Lead quality standards for protein across our supply chain and ensure top-notch product quality.
- Company: Join a family-run burger restaurant with a passion for quality and integrity.
- Benefits: Generous bonuses, pension scheme, private medical, and exciting perks.
- Other info: Dynamic role with opportunities for growth and travel across multiple countries.
- Why this job: Make a real impact on food quality while travelling across Europe.
- Qualifications: Experience in the meat industry and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 € per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic, we're competitive and we just get it done - whatever the challenge.
We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect.
WHAT YOU'LL BE RESPONSIBLE FOR:
- Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards.
- Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met.
- Support Procurement with the technical integrity of new supplier integration and supply base improvements.
- Create and document clear procedures and ways of working with stakeholders across all territories.
- Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes.
- Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms.
- Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution.
- Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met.
- Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions.
- Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information.
- Stay up to date on relevant legislation and identify risks and opportunities.
- Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability.
- Support technical projects, customer complaint investigations and provide cover for the wider team.
WHAT WE'RE LOOKING FOR:
- Strong technical and quality experience within the meat industry or protein supply chain.
- Experience managing supplier performance, audits and finished goods standards.
- Confident working across Procurement, Supply Chain, Operations and suppliers.
- Strong problem-solving skills with experience of root cause analysis and corrective actions.
- Solid knowledge of food safety, labelling and allergen compliance.
Style and mindset:
- Comfortable owning standards and driving continuous improvement.
- Strong relationship builder who can influence suppliers and internal teams.
- Flexible and open to travel across territories.
WHY JOIN US:
You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store.
TRAVEL:
This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany.
OUR REWARDS AND BENEFITS:
- A generous annual bonus based on business performance.
- Pension scheme.
- Enhanced Maternity and Paternity leave.
- Electric car salary sacrifice scheme.
- Long service rewards after 5 and 10 years with Five Guys.
- Five Guys Perks & discounts.
- Invite to our annual General Managers conference - this year we celebrated in Rome!
- Life assurance.
- Private medical via Vitality.
- Wellbeing support.
Supplier Technical Manager (Protein) in North Kensington employer: Five Guys UK
Join a family-oriented team at Five Guys, where our commitment to quality and integrity shines through in everything we do. As a Supplier Technical Manager, you'll enjoy a dynamic work culture that values hands-on experience and fosters strong relationships across our supply chain, with opportunities for travel and professional growth across multiple countries. With competitive benefits including a generous bonus scheme, enhanced parental leave, and wellbeing support, Five Guys is dedicated to ensuring our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Technical Manager (Protein) in North Kensington
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to supplier quality and technical standards. Think of examples from your past that showcase your problem-solving skills and how you've driven improvements in quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the burger world with us!
We think you need these skills to ace Supplier Technical Manager (Protein) in North Kensington
Some tips for your application 🫡
Show Your Passion for Quality:When you're writing your application, let your enthusiasm for quality and standards shine through. We love candidates who are as passionate about food safety and supplier performance as we are!
Tailor Your Experience:Make sure to highlight your experience in the meat industry or protein supply chain. We want to see how your background aligns with our needs, so don’t be shy about showcasing relevant skills and achievements.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Five Guys!
How to prepare for a job interview at Five Guys UK
✨Know Your Protein Inside Out
Make sure you brush up on your knowledge of the meat industry and protein supply chain. Be ready to discuss specific standards, safety protocols, and quality measures you've implemented in previous roles. This will show that you're not just familiar with the basics but are genuinely passionate about the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your strong problem-solving skills and your ability to conduct root cause analysis effectively.
✨Build Relationships, Even in the Interview
Since this role involves a lot of collaboration with suppliers and internal teams, think about how you can convey your relationship-building skills during the interview. Share stories that highlight your ability to influence and work well with others, as this is crucial for success in the position.
✨Stay Updated on Regulations
Familiarise yourself with the latest food safety legislation and allergen compliance requirements relevant to the meat industry. Being able to discuss current trends and regulations will show that you're proactive and committed to maintaining high standards in your work.