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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team competitions and enjoy social events!
The predicted salary is between 30000 - 42000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Manager Duty in Newcastle upon Tyne employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Duty in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Be hands-on during the interview! Show your enthusiasm for burgers and fries by discussing your favourite menu items and how you would ensure customers leave happy. This will highlight your passion for the role and the brand.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to tailor your application to reflect your understanding of Five Guys’ commitment to quality and customer service. We want to see how you can contribute to our awesome team!
We think you need these skills to ace Manager Duty in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about joining our Five Guys family.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated others and created a positive work environment in the past.
Be Customer-Focused: We pride ourselves on delivering an incredible customer experience, so emphasise your commitment to customer service in your application. Talk about times you've gone above and beyond to ensure customers leave happy!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you get all the latest updates about your application status. We can't wait to hear from you!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss their philosophy of using fresh ingredients and how it impacts customer satisfaction will show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. This will highlight your ability to lead from the front.
✨Emphasise Customer Service
Five Guys values customer experience highly. Be ready to share specific instances where you went above and beyond for a customer. This will illustrate your commitment to ensuring every customer leaves happier than when they arrived.
✨Align with Their Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During the interview, weave these values into your responses to demonstrate that you’re a perfect cultural fit for the team.
