At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days paid holiday.
- Other info: Flexible shifts, employee discounts, and opportunities for personal development.
- Why this job: Be part of a fun, fast-paced environment where you can grow your career.
- Qualifications: 1 year of management experience in hospitality or QSR is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush. You lead by example and know how to get the best out of the Crew during a busy service.
Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager Logistics in Manchester employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork and excellence. As a Shift Manager in our bustling restaurant, you'll enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career growth within a family-owned business that has thrived since 1986. Join us to lead a passionate team, serve delicious food, and create memorable experiences for our customers while enjoying perks like free meals and employee discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager Logistics in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've successfully led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your capability as a Shift Manager.
✨Tip Number 3
Show your passion for customer service! Five Guys is all about delivering an amazing experience. Be prepared to discuss how you would ensure every customer leaves happier than when they arrived, and maybe even share a personal story about a great service experience you've had.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t forget to follow up after your application – it shows enthusiasm and commitment!
We think you need these skills to ace Shift Manager Logistics in Manchester
Some tips for your application 🫡
Show Your Passion for Perfection:When writing your application, let us know how much you love delivering perfect burgers and fries! Share any experiences where you've gone above and beyond to ensure customer satisfaction, as this aligns with our philosophy.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your management experience. Talk about times when you've motivated your crew or handled challenges during busy shifts – we want to see your leadership in action!
Be Honest and Open:We value transparency, especially when it comes to dealing with complaints. In your application, mention how you've approached difficult situations in the past and how you resolved them. This will show us you're ready to uphold our values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you understand Five Guys' values and what it means to deliver a top-notch customer experience. Brush up on your knowledge of food hygiene and health & safety standards, as these will likely come up during the chat.
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experience where you've successfully managed a busy shift or resolved a conflict. Be ready to share these stories to showcase your leadership style.
✨Be Customer-Focused
Five Guys prides itself on customer satisfaction. Prepare to discuss how you would handle customer complaints and ensure every guest leaves happy. Highlight any previous experiences where you went above and beyond for customers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Consider asking about the team dynamics or opportunities for growth within the company.
