At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Opportunities for career advancement and personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: 1-2 years management experience in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Manager/Assistant Manager, in Manchester employer: Five Guys UK
At our burger restaurant, we pride ourselves on a vibrant work culture that values teamwork, leadership, and personal growth. With competitive benefits such as an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, we are committed to nurturing our employees' potential while ensuring they enjoy their time at work. Join us in delivering exceptional customer experiences and be part of a family business that has thrived since 1986.
StudySmarter Expert Advice🤫
We think this is how you could land Manager/Assistant Manager, in Manchester
✨Tip Number 1
Network like a pro! Chat with friends, family, and even former colleagues about your job search. You never know who might have a lead on an Assistant Manager role or know someone in the industry. Plus, personal connections can give you a leg up!
✨Tip Number 2
Get social! Follow our restaurant on social media and engage with our posts. It shows you're genuinely interested in the brand and can help you stand out when applying for that Manager position. Plus, you might catch wind of job openings before they’re posted!
✨Tip Number 3
Prepare for the interview like it’s game day! Research common questions for Assistant Managers and think about how your experience aligns with our values. Practising your answers will help you feel confident and ready to impress us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Manager/Assistant Manager, in Manchester
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and great customer service shine through! We want to see that you’re excited about the role and our values. Share any relevant experiences that highlight your enthusiasm for the food industry.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've inspired and coached teams in the past, and how you can bring that energy to our restaurant.
Be Specific About Your Experience:We love details! When discussing your previous roles, be specific about your responsibilities and achievements. Mention any experience with P&L management or maintaining high hygiene standards, as these are key to our operations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our burger-loving family!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you know the ins and outs of the burger restaurant. Familiarise yourself with their history, values, and what makes their burgers and fries stand out. This will show your genuine interest and help you connect your experience to their philosophy.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can inspire and coach your future team.
✨Understand Financial Responsibility
Brush up on your knowledge of P&L management and cost control. Be prepared to discuss how you've managed budgets in previous roles and how you plan to optimise profitability while maintaining high standards of customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle customer complaints or manage a busy shift. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.