At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a legacy of quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area.
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers.
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline.
- Responsible for managing any HR issues while also being able to reward and recognise when needed.
Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. You have a history of developing managers, planning succession, and creating a strong talent pipeline. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Showroom in Manchester employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a General Manager, you'll enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. Join us in creating the perfect burger experience while being supported by a dedicated team and enjoying perks like free meals and wellbeing resources.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Showroom in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions specific to management roles. Think about how you would handle team dynamics, financial challenges, and customer service scenarios. We want you to shine when it comes to showcasing your leadership skills!
✨Tip Number 3
Show your passion for the brand! When you get the chance to chat with potential employers, share why you love Five Guys and how you can contribute to maintaining that 'perfect and serve' philosophy. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Let’s get you that dream job!
We think you need these skills to ace General Manager - Showroom in Manchester
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for burgers and customer service.
Tailor Your CV:Make sure your CV highlights your experience in managing teams and driving sales. Use specific examples from your past roles that demonstrate how you've led a team to success in a high-volume environment.
Show Your Leadership Skills:As a General Manager, you'll need to inspire and coach your team. In your application, share stories that showcase your leadership style and how you've developed talent in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Five Guys!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Five Guys philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight how you’ve developed talent and created a positive work environment.
✨Financial Savvy is Key
Be ready to discuss your financial expertise, especially regarding P&L ownership and budget management. Bring specific examples of how you've driven sales and controlled costs in previous roles. This will demonstrate your ability to maximise profitability without compromising quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on excellent customer service. Prepare to share stories that illustrate your commitment to customer satisfaction and how you’ve trained your team to deliver top-notch service. This will reinforce your fit for the brand ambassador role.
