At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Access to training, apprenticeships, and a supportive team culture.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
General Manager - In Training in Manchester employer: Five Guys UK
As a General Manager in Training at our burger restaurant, you'll be part of a family business that values quality and customer service above all else. With a supportive work culture that encourages personal growth and development, you will have access to numerous benefits including a generous bonus scheme, paid breaks, and opportunities for career advancement. Join us in a vibrant environment where your leadership skills can shine, and enjoy perks like free meals and social events while working towards your own store management role.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - In Training in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show up in person! If you’re near one of our restaurants, pop in and introduce yourself. A face-to-face meeting can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing our menu inside out. Being able to talk about our burgers and fries with passion will show you’re genuinely interested in the brand and ready to lead the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our burger family.
We think you need these skills to ace General Manager - In Training in Manchester
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best experience for our customers.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to include examples of how you've successfully managed or coached teams in the past. We love to see candidates who can demonstrate their ability to motivate and develop others!
Be Specific About Your Achievements:Don’t just list your responsibilities; talk about what you’ve achieved in your previous roles. Whether it’s increasing sales, improving customer satisfaction, or developing team members, we want to know how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our burger family!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's history and values. Familiarise yourself with their 'perfect and serve' philosophy and how it translates into daily operations. This will show your genuine interest and help you connect your experience to their mission.
✨Demonstrate Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your hands-on approach and how you can jump in when needed, just like they expect.
✨Showcase Your Customer Service Passion
Customer service is key in this role. Be ready to discuss how you've gone above and beyond for customers in previous jobs. Share specific stories that illustrate your commitment to delivering excellent service and how you would maintain that standard in their restaurant.
✨Prepare for Financial Discussions
Since you'll be accountable for P&L, brush up on basic financial concepts related to sales and cost control. Be prepared to discuss how you would drive sales while managing costs effectively. This will demonstrate your readiness to take ownership of the store's financial health.
