At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR required.
The predicted salary is between 40000 - 50000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area.
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers.
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline.
- Responsible for managing any HR issues while also being able to reward and recognise when needed.
Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
You have a history of developing managers, planning succession, and creating a strong talent pipeline. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Food Brand in Manchester employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our General Managers enjoy a range of benefits including a generous bonus scheme, extensive paid holidays, and opportunities for career advancement within our expanding brand. With a focus on employee wellbeing and a supportive environment, we ensure that every team member feels valued and empowered to deliver the best burgers and fries in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Food Brand in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with QSR. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired and developed your team in previous roles. We love hearing about real-life success stories!
✨Tip Number 3
Be ready for a practical assessment! Many hospitality roles, including General Manager positions, might require you to demonstrate your skills on the spot. Brush up on your operational knowledge and be prepared to jump in and show what you can do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values and commitment to quality service.
We think you need these skills to ace General Manager - Food Brand in Manchester
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best burgers and fries experience!
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Specific About Your Experience:Don’t just list your past jobs; dive into the details! Talk about your P&L ownership, budget management, and any successes you've had in driving sales. We want to know how you can bring that expertise to our Five Guys family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Five Guys philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the fast-food industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your coaching style and how you motivate others to achieve their best.
✨Financial Savvy is Key
Since financial expertise is crucial for this role, be ready to discuss your experience with P&L management, budgeting, and cost control. Bring specific examples of how you've maximised profitability while maintaining quality. This will demonstrate your capability to handle the financial aspects of the business.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service. Be prepared to share stories that illustrate your commitment to customer satisfaction. Discuss how you’ve implemented strategies to enhance the customer experience and how you handle feedback or complaints effectively.
