Assistant to Manager in Manchester

Assistant to Manager in Manchester

Manchester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Five Guys UK

At a Glance

  • Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
  • Company: Join a family-run burger restaurant with a passion for quality since 1986.
  • Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
  • Other info: Great opportunities for career growth and personal development await you!
  • Why this job: Make a real impact while developing your career in a fun, energetic environment.
  • Qualifications: 1-2 years of management experience in hospitality or QSR is preferred.

The predicted salary is between 30000 - 40000 £ per year.

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.

  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • The financial wellbeing app with simple-to-use, flexible benefits built around your pay
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:

  • Our people - Shift Managers and Crew. Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
  • Spotting potential and developing your team to ensure there is a strong talent pipeline.

Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.

Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.

Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.

Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.

Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.

Assistant to Manager in Manchester employer: Five Guys UK

Join a vibrant team at our burger restaurant, where we pride ourselves on a culture of excellence and support. With a strong focus on employee development, you will have access to numerous growth opportunities, including a clear pathway to managerial roles, alongside generous benefits such as an achievable bonus scheme, paid breaks, and free meals during shifts. Our commitment to your wellbeing and career progression makes us an exceptional employer in the hospitality sector.

Five Guys UK

Contact Details:

Five Guys UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant to Manager in Manchester

Tip Number 1

Get to know the restaurant vibe! Pop in for a burger and observe how the team interacts with customers. This will help you understand their culture and give you some great talking points during your interview.

Tip Number 2

Network like a pro! Chat with current employees or even past ones if you can. They can share insights about what it’s really like to work there, and who knows, they might even put in a good word for you!

Tip Number 3

Prepare for situational questions! Think of examples from your past experience where you’ve led a team or handled a tough situation. We want to see how you think on your feet and how you embody our values.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our Five Guys family!

We think you need these skills to ace Assistant to Manager in Manchester

Leadership Skills
Coaching
Team Management
Customer Service Excellence
Complaint Resolution
Shift Management
Talent Development

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for burgers and customer service.

Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any management roles you've had and how they relate to the Assistant Manager position. We love seeing how your skills fit with our values!

Showcase Your Leadership Skills:We’re looking for someone who can lead and inspire a team. Use your application to share examples of how you've motivated others in the past. This is your chance to demonstrate your coaching abilities!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Five Guys.

How to prepare for a job interview at Five Guys UK

Know the Company Inside Out

Before your interview, make sure you know the ins and outs of the burger restaurant. Familiarise yourself with their history, values, and what makes their burgers and fries special. This will show your genuine interest and help you connect with the interviewers.

Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can inspire and coach others in this role.

Understand Financial Responsibility

Brush up on your knowledge of P&L management and cost control. Be prepared to discuss how you've managed budgets or reduced waste in previous roles. Showing that you understand the financial side of running a restaurant will set you apart from other candidates.

Prepare for Scenario Questions

Expect to be asked how you'd handle specific situations, like dealing with customer complaints or managing a busy shift. Think through potential scenarios and how you would approach them, keeping the restaurant's values in mind. This will demonstrate your problem-solving skills and operational excellence.