At a Glance
- Tasks: Lead technical standards and product quality across our supply chain, focusing on protein.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Generous bonus, pension scheme, enhanced parental leave, and private medical support.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Make a real impact on food quality and safety while travelling across Europe.
- Qualifications: Experience in the meat industry and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal.
You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect.
WHAT YOU'LL BE RESPONSIBLE FOR:
- Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards.
- Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met.
- Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes.
- Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms.
- Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution.
- Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions.
- Stay up to date on relevant legislation and identify risks and opportunities.
- Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability.
- Support technical projects, customer complaint investigations and provide cover for the wider team.
Ideal background:
- Strong technical and quality experience within the meat industry or protein supply chain.
- Experience managing supplier performance, audits and finished goods standards.
- Strong problem-solving skills with experience of root cause analysis and corrective actions.
- Solid knowledge of food safety, labelling and allergen compliance.
- Flexible and open to travel across territories.
You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store.
TRAVEL: This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany.
OUR REWARDS AND BENEFITS:
- A generous annual bonus based on business performance.
- Pension scheme.
- Enhanced Maternity and Paternity leave.
- Electric car salary sacrifice scheme.
- Five Guys Perks & discounts.
- Life assurance.
- Private medical via Vitality.
- Wellbeing support.
Head of Technical Resilience in London employer: Five Guys UK
As a leading burger restaurant with a rich family heritage since 1986, we pride ourselves on our commitment to quality and excellence. Our work culture fosters collaboration and innovation, providing employees with ample opportunities for growth and development within the dynamic food industry. With generous benefits including a performance-based bonus, enhanced parental leave, and wellbeing support, we ensure that our team members are valued and supported in their roles across multiple territories.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technical Resilience in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the meat industry. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your experience with supplier quality management and food safety. Share specific examples of how you've improved standards in the past.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for those interviews! Research the company’s values and their approach to quality and safety. Be ready to discuss how your background aligns with their mission and how you can contribute to maintaining their high standards.
We think you need these skills to ace Head of Technical Resilience in London
Some tips for your application 🫡
Show Your Passion for Quality:When writing your application, let us see your enthusiasm for maintaining high standards in the meat industry. Share specific examples of how you've ensured quality and safety in your previous roles – we love a good story!
Tailor Your CV:Make sure your CV is tailored to the role of Head of Technical Resilience. Highlight your experience with supplier management, audits, and any technical projects you've led. We want to see how your background aligns with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Five Guys UK
✨Know Your Protein
Make sure you brush up on your knowledge of the meat industry and protein supply chains. Be ready to discuss specific standards, safety protocols, and quality measures you've implemented in previous roles. This will show that you're not just familiar with the basics but are genuinely passionate about the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong problem-solving skills and your ability to conduct root cause analysis effectively.
✨Build Relationships
Since this role involves working closely with suppliers and restaurant teams, think about how you can convey your relationship-building skills. Share experiences where you've successfully collaborated with others to improve quality or resolve issues, highlighting your hands-on approach.
✨Stay Updated on Legislation
Familiarise yourself with current food safety regulations and compliance standards relevant to the meat industry. Being able to discuss recent changes or challenges in legislation will show that you're proactive and committed to maintaining high standards in your work.
