At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Access to training, apprenticeships, and a supportive team culture.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
General Manager - In Training in London employer: Five Guys UK
As a General Manager in Training at our burger restaurant, you'll be part of a family business that values quality and customer service above all else. With a supportive work culture that encourages personal growth and development, you will have access to numerous benefits including a generous bonus scheme, paid breaks, and opportunities for career advancement. Join us in a vibrant environment where your leadership skills can shine, and enjoy perks like free meals and social events while working towards your own store management role.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - In Training in London
✨Tip Number 1
Network like a pro! Reach out to current employees or managers in the company. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm for burgers and customer service shine through. We want to see how you can inspire and lead a team!
✨Tip Number 3
Prepare for situational questions. Think about how you’d handle challenges in a busy restaurant environment. We love candidates who can think on their feet and keep things running smoothly!
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your interview shows your interest and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace General Manager - In Training in London
Some tips for your application 🫡
Show Your Passion for Burgers:When writing your application, let your love for burgers and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best experience for our customers.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to include examples of how you've successfully managed or coached teams in the past. We love seeing candidates who can demonstrate their ability to motivate and develop others.
Be Specific About Your Achievements:Don’t just list your responsibilities; talk about what you’ve achieved in previous roles. Whether it’s driving sales, improving customer satisfaction, or managing costs, we want to know how you’ve made a difference in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's history, values, and what makes their burgers and fries special. Familiarise yourself with their 'perfect and serve' philosophy and be ready to discuss how you can embody that in your role as a Bench General Manager.
✨Showcase Your Leadership Skills
As a potential General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or developed team members, and be ready to explain how you would apply those skills in this role.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would ensure an excellent level of service in the restaurant and how you would handle any challenges that arise.
✨Discuss Profitability and Cost Control
Understanding P&L is crucial for a General Manager. Brush up on basic financial concepts and be ready to talk about how you would drive sales while controlling costs. Bring examples of how you've managed budgets or improved profitability in previous roles.
