At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Opportunities for career advancement and personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: 1-2 years management experience in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Manager/Assistant Manager, in Liverpool employer: Five Guys UK
At our burger restaurant, we pride ourselves on a vibrant work culture that values teamwork, leadership, and personal growth. As an Assistant Manager, you'll enjoy a range of benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within a supportive environment. Join us in delivering exceptional customer experiences while enjoying perks like free meals during shifts and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Manager/Assistant Manager, in Liverpool
✨Tip Number 1
Get to know the restaurant inside out! Visit a few locations, chat with the staff, and understand their vibe. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team to success. Be ready to share these experiences in your interviews to demonstrate your management skills.
✨Tip Number 3
Show off your financial savvy! Brush up on your P&L management knowledge and be prepared to discuss how you've controlled costs and maximised profits in previous roles. This is key for a managerial position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Five Guys family!
We think you need these skills to ace Manager/Assistant Manager, in Liverpool
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and our philosophy of serving perfect burgers and fries.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and coaching teams. We’re looking for someone who can inspire others and create a positive atmosphere, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Assistant Manager role. Remember, we want to know how you can contribute to our success!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Five Guys.
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you know everything about the restaurant's history, values, and menu. Familiarise yourself with their 'perfect and serve' philosophy and be ready to discuss how you can contribute to maintaining that standard.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or handled a challenging situation. Highlight your coaching style and how you inspire others to achieve their best, as this is crucial for the Assistant Manager role.
✨Understand Financial Responsibilities
Brush up on your knowledge of P&L management, controlling labour costs, and inventory management. Be ready to discuss how you've managed these aspects in previous roles and how you can help the restaurant hit its profitability targets.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've gone above and beyond for customers. The interviewers will want to see that you understand the importance of customer satisfaction and how you can ensure every guest leaves delighted with their experience.
