At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and health perks.
- Other info: Flexible work across multiple locations with great development opportunities.
- Why this job: Be a brand ambassador and grow your career in a dynamic environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
General Manager - Kitchens in Lincolnshire employer: Five Guys UK
As a General Manager at our burger restaurant, you will be part of a family business that values quality and customer service above all else. With a supportive work culture that encourages personal growth and development, you will enjoy benefits such as an achievable bonus scheme, generous holiday allowance, and opportunities for career progression within a vibrant team environment across St Albans, Hemel Hempstead, and Stevenage. Join us to lead a passionate team while enjoying perks like free meals on shift and access to wellbeing support, making this an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Kitchens in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios specific to the role. Think about how you would handle team dynamics and customer service challenges.
✨Tip Number 3
Show your passion for the brand! When you get the chance, share why you love the restaurant's philosophy and how you can contribute to its success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace General Manager - Kitchens in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best experience for our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any leadership roles or customer service experiences that align with what we’re looking for in a Bench General Manager.
Be Yourself:We’re all about authenticity at StudySmarter. Don’t be afraid to let your personality come through in your application. Share your story and what makes you unique – we love to see the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's history and values. Familiarise yourself with their 'perfect and serve' philosophy and how it translates into daily operations. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight your hands-on approach and how you can jump in when needed, just like working shoulder to shoulder with the crew.
✨Demonstrate Financial Acumen
Since you'll be responsible for P&L, brush up on your financial knowledge. Be ready to discuss how you've driven sales and controlled costs in previous roles. You might even want to bring some ideas on how to optimise profitability while maintaining quality service.
✨Be Flexible and Open-Minded
This role requires flexibility across multiple locations. During the interview, express your willingness to adapt and work in different stores. Share any past experiences where you've successfully managed change or adapted to new environments, as this will show you're ready for the dynamic nature of the job.
