At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Flexible work across multiple locations with great development opportunities.
- Why this job: Be a brand ambassador and grow your career in a dynamic environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
General Manager - Commercial in Lincolnshire employer: Five Guys UK
As a General Manager - Commercial at our burger restaurant, you will thrive in a vibrant work culture that prioritises teamwork and customer satisfaction. With generous benefits including a quarterly bonus scheme, extensive holiday allowance, and opportunities for career progression through apprenticeships, we are committed to your personal and professional growth. Join us in St Albans, Hemel Hempstead, and Stevenage, where your leadership will inspire our teams to deliver exceptional service and delicious food, all while enjoying perks like free meals and social events.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Commercial in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to current employees or managers in the company. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by knowing our brand inside out. Familiarise yourself with our philosophy and values. Show us that you’re not just another candidate but someone who truly gets what we’re about.
✨Tip Number 3
Be ready to showcase your leadership skills. We want to see how you inspire and coach teams. Think of examples from your past experiences where you’ve made a real impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace General Manager - Commercial in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best experience for our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any leadership roles or customer service achievements that align with what we’re looking for in a Bench General Manager.
Be Authentic:We appreciate honesty and authenticity. Don’t be afraid to share your personality in your application. Let us know what makes you unique and how you can contribute to our team culture!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our burger-loving family!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's history and values. Familiarise yourself with their 'perfect and serve' philosophy and how it translates into customer service. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples of how you've successfully led teams in the past, focusing on your hands-on approach and ability to drive sales while maintaining excellent customer service.
✨Demonstrate Flexibility and Adaptability
Since the role requires working across multiple locations, be ready to discuss your experience in adapting to different environments. Share specific instances where you've successfully managed change or taken on new challenges in previous roles.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the company's plans for growth, how they support their managers, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
