At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Great career progression opportunities and access to development programmes.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonus's
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Bench General Manager in Lincolnshire employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values our employees and their growth. As a Bench General Manager, you will enjoy a vibrant work culture that encourages leadership and teamwork, alongside fantastic benefits such as a generous bonus scheme, paid breaks, and opportunities for career advancement. With access to training programmes and a supportive environment, you'll find that your journey with us is not just a job, but a pathway to an incredible career.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager in Lincolnshire
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Five Guys' values and mission. Show us that you’re not just about burgers and fries, but that you genuinely care about delivering an awesome customer experience.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you've inspired a team or tackled challenges head-on. Prepare examples that highlight your hands-on approach and how you’ve driven results in previous roles.
✨Tip Number 3
Be flexible and ready to adapt! Since this role involves working across different stores, show us you’re up for the challenge. Share experiences where you’ve successfully managed change or thrived in dynamic environments.
✨Tip Number 4
Don’t forget to ask questions! We love candidates who are curious about our operations and culture. Prepare thoughtful questions that demonstrate your interest in growing with Five Guys and how you can contribute to our success.
We think you need these skills to ace Bench General Manager in Lincolnshire
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what it means to be a Bench General Manager and how you can fit into our Five Guys family.
Show Your Passion for Burgers and Fries:Let your love for burgers and fries shine through in your application! We’re all about that perfect burger experience, so share any relevant experiences or stories that highlight your enthusiasm for our food and values.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and driving results. Make sure to showcase your hands-on leadership skills and any past experiences where you've inspired and coached others to success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to fresh ingredients and excellent customer service. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you can motivate others to deliver top-notch service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to day-to-day operations, such as handling customer complaints or managing staff schedules. Practising these responses will help you feel more confident during the interview.
✨Demonstrate Your Passion for Food
Express your enthusiasm for burgers and fries! Share your thoughts on what makes a great burger and how you would ensure quality in every aspect of the restaurant. This passion will resonate with the interviewers and show that you’re a perfect fit for the brand.
