At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and private medical care.
- Other info: Great career progression opportunities and supportive team culture.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Kitchens in Knebworth employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Bench General Manager, you'll enjoy competitive rewards, including a generous bonus scheme, extensive holiday allowance, and opportunities for career advancement within our expanding family business. With a focus on employee wellbeing and development, we ensure that our team members are supported both professionally and personally, making Five Guys a fantastic place to build a meaningful career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Kitchens in Knebworth
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Show off your passion for perfect burgers and fries! When you get the chance to meet potential employers, let your enthusiasm shine through. Share your ideas on how to enhance customer service and boost sales – they’ll love your initiative!
✨Tip Number 3
Be flexible and ready to jump in wherever needed. If you're open to working across different locations, like St Albans, Hemel Hempstead, and Stevenage, it shows you're committed and adaptable – qualities every employer values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager - Kitchens in Knebworth
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our family business and delivering perfect meals to our customers.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading and inspiring teams. Make sure to showcase any previous experience you have in coaching or managing others. Share specific examples of how you've motivated a team to achieve great results – we love a good success story!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us that you’re keen to join our team!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Make sure you’re well-versed in the menu and the brand's philosophy. Familiarise yourself with their commitment to fresh ingredients and customer service. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others or improved team performance. This is crucial for a Bench General Manager, so be ready to discuss your coaching style and how you handle challenges.
✨Understand the Financials
Brush up on your knowledge of P&L statements and how to drive sales while controlling costs. Be prepared to discuss strategies you’ve used to improve profitability in previous roles. This will demonstrate your business acumen and readiness for the responsibilities of the position.
✨Be Flexible and Adaptable
Since the role requires working across multiple locations, highlight your flexibility and willingness to adapt. Share experiences where you successfully managed change or took on new challenges. This will reassure them that you can thrive in a dynamic environment.
