At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and private medical care.
- Other info: Great career progression opportunities and supportive team culture.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Commercial in Knebworth employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Bench General Manager, you'll enjoy competitive rewards, including a generous bonus scheme, extensive holiday allowance, and opportunities for career advancement within our expanding family business. With a focus on employee wellbeing and development, we ensure that our team members are not only well-compensated but also supported in their journey towards achieving their professional goals.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Commercial in Knebworth
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show up in person! If you’re near one of our stores, pop in and introduce yourself. A face-to-face meeting can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing our menu inside out. Being able to talk passionately about our perfect burgers and fries will definitely impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace General Manager - Commercial in Knebworth
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the perfect meal and customer experience.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to include examples of how you've successfully managed or coached teams in the past. We love to see those leadership qualities in action!
Be Specific About Your Experience:Tailor your application to reflect your relevant experience. Whether it’s managing P&L or ensuring smooth day-to-day operations, we want to know how your background aligns with our needs. Specifics help us picture you in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Make sure you’re well-versed in the brand's philosophy of 'perfect and serve'. Familiarise yourself with their menu and be ready to discuss how you can maintain their high standards while leading a team.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and coached teams in previous roles. Think about specific situations where your leadership made a difference, especially in customer service or operational efficiency.
✨Understand P&L Responsibilities
Brush up on your financial acumen. Be ready to discuss how you would manage profit and loss, drive sales, and control costs effectively. This will show that you’re serious about the business side of running a restaurant.
✨Flexibility is Key
Since the role requires working across multiple locations, be prepared to discuss your flexibility and willingness to adapt. Share any past experiences where you successfully managed change or worked in different environments.
