At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer service and drive profitability.
- Company: Join the dynamic Five Guys family, known for its vibrant culture and delicious food.
- Benefits: Enjoy a 20% bonus scheme, free meals, and 33 days paid holiday.
- Other info: Great career growth opportunities with training and development programmes.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: Hands-on leadership experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Bench General Manager in Kent employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer that values leadership, teamwork, and personal growth. Our Bench General Managers enjoy a vibrant work culture with numerous rewards, including a generous bonus scheme, extensive holiday allowance, and opportunities for career advancement through training and apprenticeships. With a focus on employee wellbeing and a supportive environment, Five Guys is not just a job; it's a pathway to a fulfilling career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to leadership and customer service. We want to see how you handle real-life situations, so think of examples from your past roles.
✨Tip Number 3
Show your passion for the brand! Research Five Guys and be ready to discuss what you love about our values and how you can embody them as a Bench General Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Bench General Manager in Kent
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for delivering excellent customer service shine through. We want to see how you can inspire and lead a team to create memorable experiences for our customers.
Highlight Your Leadership Skills:Make sure to showcase your hands-on leadership experience. We’re looking for someone who can coach and develop their team, so share examples of how you've successfully led others in the past.
Be Authentic and Relatable:We value integrity and authenticity, so don’t be afraid to let your personality come through in your application. Share your story and what makes you a great fit for our Five Guys family.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' values and what they stand for. Familiarise yourself with their menu, customer service philosophy, and any recent news about the company. This will show your passion for the brand and help you connect your answers to their core values.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss how you've delivered exceptional service in previous positions. Think of specific instances where you went above and beyond for customers, and how that aligns with Five Guys' commitment to an excellent level of customer service.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and growth opportunities within Five Guys. This not only shows your interest but also helps you gauge if the company is the right fit for you.
