At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Great career growth opportunities with training and apprenticeships available.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Locations
General Manager (Training) in Kent, Sevenoaks employer: Five Guys UK
As a General Manager at our burger restaurant, you will be part of a family-owned business that values quality and customer service above all else. With a supportive work culture that encourages personal growth and development, you will have access to numerous benefits including a generous bonus scheme, paid breaks, and opportunities for career advancement. Join us in a vibrant environment where your leadership skills can shine, and enjoy perks like free meals on shift and a strong focus on employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Training) in Kent, Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to leadership and customer service. We want you to shine, so role-play with a friend or family member to boost your confidence!
✨Tip Number 3
Show your passion for the brand during interviews. Talk about why you love their burgers and fries, and how you can contribute to their 'perfect and serve' philosophy. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace General Manager (Training) in Kent, Sevenoaks
Some tips for your application 🫡
Show Your Passion for Burgers:When writing your application, let your love for burgers and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best experience for our customers.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to include examples of how you've successfully managed or coached teams in the past. We love seeing candidates who can demonstrate their ability to motivate and develop others.
Be Specific About Your Achievements:Don’t just list your responsibilities; share your successes! Whether it’s driving sales or improving customer satisfaction, we want to know how you’ve made a difference in your previous roles. Numbers and specific examples can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's history, values, and what makes their burgers and fries special. Familiarise yourself with their 'perfect and serve' philosophy and be ready to discuss how you can embody that in your role as a Bench General Manager.
✨Showcase Your Leadership Skills
As a potential General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or developed team members, and be ready to explain how you would apply those skills in this role.
✨Understand P&L Responsibilities
Since you'll be accountable for the store's profitability, brush up on your knowledge of profit and loss statements. Be prepared to discuss how you would drive sales while controlling costs, and think of specific strategies you could implement to optimise performance.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so come armed with examples of how you've gone above and beyond to ensure customer satisfaction in previous positions. Highlight your passion for delivering an excellent level of service and how you plan to instil that in your team.
