At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Access to training, apprenticeships, and employee perks for personal development.
- Why this job: Kickstart your career in a fun environment with growth opportunities.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Locations
General Manager - In Training in Kent, Sevenoaks employer: Five Guys UK
Join a vibrant and dynamic team at our burger restaurant, where we pride ourselves on a culture of excellence and support. As a General Manager in Training, you'll benefit from an achievable bonus scheme, extensive employee perks, and opportunities for career progression within a family-run business that values its people. With a focus on personal development and a commitment to delivering exceptional customer service, this is an ideal environment for those looking to grow their careers while enjoying a fun and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - In Training in Kent, Sevenoaks
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in one of our restaurants. Chat with the team, observe how they interact with customers, and get a feel for the vibe. This will help you tailor your answers and show that you're genuinely interested in being part of our family.
✨Tip Number 2
Practice your leadership stories! As a Bench General Manager, you'll need to inspire and coach your team. Think of specific examples where you've led a team or solved a problem. We want to hear about your experiences, so be ready to share them confidently during your interview.
✨Tip Number 3
Show off your passion for customer service! We pride ourselves on delivering an excellent level of service, so be prepared to discuss how you've gone above and beyond for customers in the past. Share those moments that made a difference and how you can bring that same energy to our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind as we make our decision. And remember, apply through our website for the best chance!
We think you need these skills to ace General Manager - In Training in Kent, Sevenoaks
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our burger family!
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading and inspiring teams. Make sure to include examples of how you've successfully managed or coached others in the past. We love to see candidates who can demonstrate their ability to motivate and develop a team.
Be Specific About Your Experience:Tailor your application to reflect your relevant experience in the food industry or management roles. Use specific examples that showcase your skills in driving sales, managing costs, and delivering excellent customer service. We appreciate detail!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and get you into the process. Plus, it shows you're keen on joining our team right from the start!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's history, values, and what makes their burgers and fries special. Familiarise yourself with their 'perfect and serve' philosophy and be ready to discuss how you can embody that in your role as a Bench General Manager.
✨Showcase Your Leadership Skills
As a potential General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or developed team members, and be ready to explain how you would apply those skills in this role.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would ensure an excellent level of service in the restaurant and how you would handle any challenges that arise.
✨Discuss Profitability and Cost Control
Understanding P&L is crucial for a General Manager. Brush up on basic financial concepts and be ready to talk about how you would drive sales while controlling costs. Bring examples of how you've managed budgets or improved profitability in previous roles.
