At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of holiday.
- Other info: Opportunities for growth into higher management roles and access to wellbeing support.
- Why this job: Be part of a fun, energetic environment while building your career in hospitality.
- Qualifications: 1-2 years of management experience in a fast-paced setting is preferred.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR
- Our people - Shift Managers and Crew.
- Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Always leading with our values
- Spotting potential and developing your team to ensure there is a strong talent pipeline
WHAT YOU BRING TO THE TABLE
- Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
- Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
- Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
- Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent.
- Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Assistant Manager in Howden employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values our employees and their growth. With an engaging work culture that promotes teamwork and fun, our Assistant Managers enjoy competitive rewards, including bonuses and generous holiday allowances, while having access to development opportunities that pave the way for career advancement. Join us in creating an exceptional dining experience where your leadership can shine and your contributions are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Howden
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in as an Assistant Manager.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or resolved a customer issue. This will show them you're not just about managing but also about inspiring and coaching.
✨Tip Number 3
Be ready to discuss numbers! Brush up on your P&L management skills and be prepared to talk about how you've driven sales and controlled costs in previous roles. They want to see you can keep the profits rolling in!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Howden
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s packed with info about what we’re looking for in an Assistant Manager, so understanding it will help you tailor your application to show us you’re the perfect fit!
Show Off Your Experience:When writing your application, highlight your management experience and any relevant achievements. We want to see how you've led teams, driven customer satisfaction, and managed finances in a busy environment. Make it clear how your past roles have prepared you for this position!
Be Authentic:Let your personality shine through in your application! We value authenticity and want to know who you are beyond your qualifications. Share your passion for the hospitality industry and how our values resonate with you. This is your chance to connect with us on a personal level.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our Five Guys family. We can’t wait to hear from you!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you know all about Five Guys and their values. Familiarise yourself with their 'perfect and serve' philosophy and how they prioritise customer satisfaction. This will show that you're genuinely interested in the role and align with their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experience where you've successfully coached or motivated your team, especially in high-pressure situations. Highlight how you can create a fun and productive work environment.
✨Be Ready to Discuss Financial Acumen
Since you'll be responsible for P&L management, come prepared to discuss your experience with controlling costs and driving sales. Bring specific examples of how you've managed budgets or improved profitability in previous roles. This will show that you understand the financial side of running a restaurant.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and ensuring satisfaction. Think of scenarios where you've turned a negative experience into a positive one. This will demonstrate your commitment to delivering an excellent customer experience, which is crucial for Five Guys.
