At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days paid holiday.
- Other info: Flexible shifts, employee discounts, and opportunities for personal development.
- Why this job: Be part of a fun, fast-paced environment where you can grow your career.
- Qualifications: 1 year of management experience in hospitality or QSR preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush.
Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager (Maternity Cover) in Horwich employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and empowered to excel. With competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career development, our Shift Managers play a crucial role in delivering outstanding customer experiences while enjoying perks like free meals and social events. Join us in a dynamic environment that fosters growth and celebrates success, all while serving the best burgers and fries in town.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager (Maternity Cover) in Horwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Shift Manager and how you can keep the energy high during busy shifts.
✨Tip Number 3
Be ready to talk about customer service! Prepare to discuss how you would handle complaints and ensure every customer leaves happy. This is key for Five Guys, so showing your commitment to an above & beyond experience will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Shift Manager (Maternity Cover) in Horwich
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and great customer service shine through. We want to see that you’re excited about the role and ready to bring our 'perfect and serve' philosophy to life!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase any previous management experience. Share examples of how you've motivated your crew and handled busy shifts in the past – we love a good story!
Be Honest About Your Experience:If you've got experience in a high-volume hospitality or QSR environment, shout about it! But if you're new to management, don’t worry – just explain how your skills can translate into this role. We appreciate honesty and enthusiasm!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer satisfaction. This will show that you’re aligned with their values and ready to lead your team in delivering that experience.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled complaints, or improved service efficiency. Be ready to discuss how you motivate and coach your crew during busy shifts.
✨Understand Financial Responsibilities
Brush up on the basics of running a profitable shift. Be prepared to talk about how you manage crew breaks, minimise food waste, and deploy your team effectively during peak times. Showing that you have a grasp of financial responsibility will set you apart as a candidate.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about how you would handle a difficult customer or a sudden rush of orders. Practising these scenarios can help you articulate your thought process and demonstrate your operational excellence.
