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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team events and competitions while enjoying employee discounts.
The predicted salary is between 24000 - 36000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Shift Manager in Hebburn employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Hebburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' values and make sure you can relate to them. Show us how you embody those values in your past experiences.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate strong leadership. Think of examples where you've led a team or resolved conflicts, and be ready to share those stories with us.
✨Tip Number 3
Be hands-on during the interview! We love candidates who are enthusiastic about getting stuck in. If you can, bring up ideas on how you'd create an awesome working environment or improve customer service at Five Guys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Five Guys family. Don’t miss out on this incredible opportunity!
We think you need these skills to ace Shift Manager in Hebburn
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others or handled challenges in a team setting. We love seeing examples of how you can bring our values to life!
Be Authentic and Honest: We appreciate honesty, so don’t be afraid to share your true self in your application. If you’ve faced challenges in the past, mention how you overcame them. It’s all about showing us your integrity and how you handle situations.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of your application and ensures you get the best chance at joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer satisfaction. This will show that you’re aligned with their values and ready to uphold their standards.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your coaching abilities and how you can create a positive work environment, as this is crucial for the role.
✨Customer Service Focus
Five Guys prides itself on exceptional customer service. Be ready to discuss how you would handle customer complaints and ensure every guest leaves happy. Think of specific instances where you went above and beyond for a customer in previous roles.
✨Show Your Enthusiasm
Let your passion for burgers and fries shine through! Share why you love the food industry and what excites you about working at Five Guys. Your enthusiasm can set you apart and demonstrate that you're not just looking for a job, but a career.
