At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Opportunities for career advancement and personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: 1-2 years management experience in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Locations
Manager/Assistant Manager, in Hampshire, Portsmouth employer: Five Guys UK
Join a vibrant team at our burger restaurant, where we pride ourselves on delivering exceptional customer experiences and delicious food made from fresh ingredients. With a strong focus on employee development, we offer numerous growth opportunities, competitive bonuses, and a supportive work culture that values your contributions. Enjoy perks like free meals during shifts, generous holiday allowances, and a commitment to your wellbeing, making us an excellent employer for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Manager/Assistant Manager, in Hampshire, Portsmouth
✨Tip Number 1
Get to know the restaurant inside out! Visit a few locations, chat with the staff, and soak up the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully led a team or resolved conflicts. We want to see how you inspire and motivate others, so be ready to share those stories!
✨Tip Number 3
Prepare for situational questions! You might be asked how you'd handle a busy shift or a customer complaint. Practise your responses so you can demonstrate your operational excellence and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Five Guys family.
We think you need these skills to ace Manager/Assistant Manager, in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and ready to bring our 'perfect and serve' philosophy to life.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and coaching teams. We’re looking for someone who can inspire others and create a positive atmosphere, so share examples of how you've done this in the past!
Be Specific About Your Experience:Don’t just say you have management experience; give us the details! Talk about your time in high-volume hospitality or QSR environments, and mention any financial responsibilities you’ve had, like managing P&L or controlling costs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team. Plus, it shows you’re serious about wanting to be part of our burger family!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you understand the company's philosophy and values. Familiarise yourself with their commitment to quality ingredients and customer service. This will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led a team in the past. Highlight your experience in coaching and developing talent, as well as how you've handled challenges during busy shifts. This is crucial for a role that involves managing people.
✨Demonstrate Financial Acumen
Since the role involves P&L management and controlling costs, prepare to talk about your experience with financial responsibilities. Bring up any relevant metrics or achievements that showcase your ability to drive profitability.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with customer complaints or managing a busy shift. Think through your responses in advance, focusing on how you would embody the company's values while ensuring operational excellence.
