At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days paid holiday.
- Other info: Opportunities for career advancement and personal development await you!
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: 1-2 years management experience in a fast-paced environment is preferred.
The predicted salary is between 30000 - 35000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Locations
Assistant Manager in Guildford, Surrey employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that champions teamwork and personal growth. As an Assistant Manager, you'll enjoy a range of benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within a family-run business that values its employees. Join us in delivering exceptional customer experiences while enjoying perks like free meals during shifts and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Guildford, Surrey
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with our menu, values, and what makes us tick. When you walk in for that interview, show us you’re passionate about our burgers and fries – it’ll make a great impression!
✨Tip Number 2
Network like a pro! Chat with current employees or even past ones if you can. They can give you insider tips on what it’s really like to work here and how to ace your interview.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you’ve led a team or solved a problem. We want to see how you inspire and motivate others – that’s key for an Assistant Manager!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our Five Guys family!
We think you need these skills to ace Assistant Manager in Guildford, Surrey
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and our values. Share a little about why you think Five Guys is the place for you.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've inspired and coached teams in the past, and how you plan to bring that energy to us!
Be Specific About Your Experience:We love details! When discussing your previous roles, mention specific achievements, like how you managed costs or improved customer satisfaction. This helps us see how you can contribute to our success at Five Guys.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Five Guys. We can’t wait to hear from you!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you know all about the restaurant's history, values, and what makes their burgers and fries special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Think about times when you inspired or coached your team to achieve great results, especially in a busy environment. This is key for an Assistant Manager role!
✨Demonstrate Customer Service Excellence
Prepare to discuss how you handle customer complaints and ensure satisfaction. Share stories that highlight your ability to go above and beyond for customers, as this aligns perfectly with the restaurant's commitment to delivering an excellent experience.
✨Understand Financial Responsibilities
Brush up on your knowledge of P&L management, controlling labour costs, and inventory management. Be ready to discuss how you've contributed to profitability in previous roles, as this is crucial for the Assistant Manager position.
