At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and fresh ingredients since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Other info: Flexible shifts with social events and employee perks await you!
- Why this job: Be part of a fun, fast-paced environment where you can grow your career.
- Qualifications: 1 year of management experience in hospitality or QSR is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
WHAT YOU BRING TO THE TABLE
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Managers in Gloucester employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork and leadership, making it an excellent place for Shift Managers to thrive. With competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career development, employees are supported both personally and professionally. Our commitment to quality and customer satisfaction ensures that every team member plays a vital role in delivering an exceptional dining experience, all while enjoying free meals and a fun, engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Managers in Gloucester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Shift Manager and how you can keep the energy high during busy shifts.
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, you might be asked how you'd handle customer complaints or operational challenges. Prepare some scenarios where you turned a negative experience into a positive one for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Five Guys team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Shift Managers in Gloucester
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and great customer service shine through. We want to see that you’re excited about the role and ready to bring our 'perfect and serve' philosophy to life!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase any previous management experience. Share examples of how you've motivated your crew and handled busy shifts – we want to know how you keep the energy high!
Be Honest About Your Experience:If you've got experience in a high-volume hospitality or QSR environment, shout about it! But if you're new to management, don’t worry – just explain what you've learned and how you're ready to step up.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction. This will show that you’re aligned with their values and ready to uphold their standards.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you’ve motivated your crew or resolved conflicts, as these stories will highlight your leadership abilities.
✨Showcase Your Operational Knowledge
Brush up on your knowledge of food hygiene and health & safety standards. Be ready to discuss how you would enforce these practices during a busy shift. This will demonstrate your operational excellence and your ability to maintain a safe working environment.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling customer complaints or managing crew breaks during peak hours. Practice your responses to these types of questions so you can showcase your problem-solving skills and ability to keep the energy high during busy service.
