At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and fresh ingredients since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and career development opportunities.
- Other info: Flexible shifts available, with exciting social events and employee perks.
- Why this job: Be part of a fun, energetic environment where you can grow your career.
- Qualifications: 1 year of management experience in a fast-paced hospitality setting is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
WHAT YOU BRING TO THE TABLE
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager (Maternity Cover) in Gloucester employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork and excellence, making it an exceptional place for Shift Managers to thrive. With competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career development, employees are supported in both their professional and personal growth. Located in a dynamic environment, our team enjoys free meals during shifts, social events, and a strong commitment to employee wellbeing, ensuring that every member feels valued and motivated.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager (Maternity Cover) in Gloucester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences during your interview to demonstrate your management skills.
✨Tip Number 3
Show off your passion for customer service! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to ensuring every customer leaves happy, just like Five Guys aims for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Shift Manager (Maternity Cover) in Gloucester
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and the Five Guys experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service and quality.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase any previous management experience. Talk about how you've motivated your crew in busy environments and how you’ve handled challenges with a positive attitude.
Be Specific About Your Experience:Don’t just say you have management experience; give us the details! Mention specific situations where you’ve successfully managed shifts, dealt with customer complaints, or improved team performance. Numbers and examples can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts, as these stories will highlight your leadership abilities.
✨Showcase Your Operational Knowledge
Brush up on your knowledge of food hygiene and health & safety standards. Be ready to discuss how you would enforce these practices during a busy shift. This will demonstrate your operational excellence and readiness to maintain Five Guys' high standards.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling customer complaints or managing crew breaks during peak hours. Practice your responses to these types of questions so you can showcase your problem-solving skills and ability to keep the energy high during busy times.
