At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Great career growth opportunities with training and apprenticeships available.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Apply below after reading through all the details and supporting information regarding this job opportunity. We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE:
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Customer service
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
General Manager (Training) in Glasgow employer: Five Guys UK
As a General Manager at our burger restaurant, you will be part of a family business that values quality and customer service above all else. With a supportive work culture that encourages personal growth and development, you will enjoy benefits such as an achievable bonus scheme, generous holiday allowance, and opportunities for career progression within a thriving environment. Join us in delivering exceptional dining experiences while enjoying perks like free meals on shift and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Training) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees or managers in the industry. They can give you insider info about the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to managing teams and customer service. Show us your passion for burgers and fries, and how you can lead a team to deliver that perfect experience!
✨Tip Number 3
Dress the part! When you come in for an interview, make sure you look sharp and professional. It shows us that you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows us that you’re genuinely interested in the role.
We think you need these skills to ace General Manager (Training) in Glasgow
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s important to understand what we’re looking for in a Bench General Manager so you can tailor your application to highlight your relevant experience and skills.
Show Your Passion for Customer Service:We want to see your enthusiasm for delivering excellent customer service. In your application, share examples of how you've gone above and beyond to ensure customers have a great experience. This will show us that you align with our values!
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading and inspiring teams. Make sure to include specific instances where you've successfully managed a team or coached others. We love to see how you’ve developed talent and driven results in previous roles.
Apply Through Our Website:Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures that your application gets to the right people quickly. Plus, it’s super easy to do!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you know everything about the restaurant's history, values, and their 'perfect and serve' philosophy. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you can apply these skills in their environment.
✨Understand P&L Responsibilities
Familiarise yourself with profit and loss statements and be prepared to discuss how you would drive sales while controlling costs. This shows that you understand the business side of running a restaurant and are ready to take ownership.
✨Emphasise Your Passion for Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to delivering an excellent level of service.
