At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and exceptional customer service.
- Company: Join the family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy a competitive salary, bonuses, free meals, and 33 days paid holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR required.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
REWARDS
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER, YOU'LL BE RESPONSIBLE FOR
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline
- Responsible for managing any HR issues while also being able to reward and recognise when needed
WHAT YOU BRING TO THE TABLE
- Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- You have a history of developing managers, planning succession, and creating a strong talent pipeline.
- You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Showroom employer: Five Guys UK
Five Guys is an exceptional employer that values its team members and fosters a vibrant work culture centred around collaboration and excellence. With competitive benefits including a generous bonus scheme, extensive paid holiday, and opportunities for career advancement, employees are encouraged to grow within the company while enjoying a supportive environment that prioritises their wellbeing. Located in a dynamic setting, our General Managers play a crucial role in leading their teams to deliver outstanding customer service and maintain our commitment to quality, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Showroom
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with high-volume environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired and developed your teams in previous roles. This will highlight your fit for the General Manager position.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Five Guys locations you're interested in. Express your passion for their brand and ask if they have any upcoming opportunities. It shows initiative!
✨Tip Number 4
Keep your eyes on the prize! Research the company culture and values at Five Guys, and be ready to discuss how your experience aligns with their 'perfect and serve' philosophy during interviews. This will help you stand out as a candidate who truly gets it.
We think you need these skills to ace General Manager - Showroom
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the burger business shine through! We want to see that you’re excited about delivering top-notch customer service and leading a team to success.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in high-volume hospitality or QSR environments, and don’t forget to mention any financial expertise you have – we love a candidate who knows their P&L!
Be Specific:Use specific examples from your past experiences to demonstrate your leadership skills and how you've developed teams. We want to know how you’ve made an impact in previous roles, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Five Guys' philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, motivating, and resolving conflicts. Be ready to discuss specific situations where your leadership made a difference.
✨Financial Savvy is Key
Since financial expertise is crucial for this role, brush up on your P&L management skills. Be prepared to discuss how you've driven sales and managed budgets in previous positions. Highlight any strategies you've implemented that improved profitability without sacrificing quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service. Think of instances where you went above and beyond for customers or improved service standards in your previous roles. Share these stories to demonstrate your commitment to delivering an excellent dining experience.
