At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger brand with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and private medical care.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
REWARDS
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER, YOU'LL BE RESPONSIBLE FOR
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline
- Responsible for managing any HR issues while also being able to reward and recognise when needed
WHAT YOU BRING TO THE TABLE
- Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- You have a history of developing managers, planning succession, and creating a strong talent pipeline.
- You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Food Brand employer: Five Guys UK
Five Guys is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where passion for quality food meets outstanding customer service. With generous benefits such as a quarterly bonus scheme, extensive paid holidays, and opportunities for career advancement, employees are encouraged to thrive both personally and professionally in a supportive environment. Located in a dynamic setting, our General Managers play a crucial role in leading their teams while enjoying perks like free meals and access to wellbeing support, making Five Guys a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Food Brand
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with QSR. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired and developed your team in previous roles. This will highlight your fit for the General Manager position.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Five Guys locations you’re interested in. Express your passion for their brand and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep it casual but professional during interviews. Be yourself, and let your personality shine through. Remember, they want to see how you’ll fit into their team culture while managing day-to-day operations.
We think you need these skills to ace General Manager - Food Brand
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best burgers and fries experience!
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Specific About Your Experience:Don’t just list your past jobs; dive into the details! Talk about your financial expertise, P&L ownership, and how you’ve managed budgets. We want to know how you’ve maximised profits while keeping quality high.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Five Guys' philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the fast-food industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Financial Savvy is Key
Since the role involves P&L ownership, be prepared to discuss your financial management experience. Bring specific examples of how you've driven sales, managed budgets, and controlled costs in previous positions. This will reassure them that you can handle the financial aspects of the job.
✨Emphasise Customer Service Excellence
Five Guys prides itself on customer service, so be ready to talk about how you've ensured high levels of customer satisfaction in your previous roles. Share stories that illustrate your commitment to delivering an excellent dining experience and how you’ve trained your team to do the same.
