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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of paid holiday.
- Other info: Great career growth opportunities and a supportive culture await you!
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
The predicted salary is between 36000 - 60000 £ per year.
Burgers, fries and incredible careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities and provides an excellent level of customer service. Our General Managers are our brand ambassadors, ensuring we deliver exceptional customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.
REWARDS
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- Access to Stream, the financial wellbeing app with flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity and Paternity Leave
- Pension scheme
AS A GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- Leading from the front, being hands-on at times which means working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales while controlling costs
- Ensuring smooth day-to-day operations and thinking about long-term planning
- Spotting potential and developing your team to ensure a strong talent pipeline
- Driving the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step could be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Five Guys' values and mission. Show us that you’re not just about perfect burgers and fries, but that you genuinely resonate with our competitive and enthusiastic spirit.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you've inspired and coached teams. Prepare examples that highlight your hands-on approach and how you’ve driven results in previous roles.
✨Tip Number 3
Be ready to discuss your P&L experience! As a General Manager, you’ll need to demonstrate your ability to drive sales while controlling costs. Bring specific numbers or achievements to the table to impress us.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged by asking about team development opportunities or how we celebrate success at Five Guys. It’s a great way to show your enthusiasm for growing a career with us.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership abilities, customer service experience, and any relevant achievements that show you can drive sales and manage a team effectively.
Show Your Passion: In your cover letter, let us know why you're excited about working with Five Guys. Share your love for burgers and fries, and how you align with our values like enthusiasm and integrity. We want to see your personality shine through!
Be Specific: When detailing your past experiences, be specific about your accomplishments. Use numbers and examples to demonstrate how you've successfully managed operations or improved customer satisfaction in previous roles. This helps us see the impact you've made.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss the importance of fresh ingredients and how they contribute to customer satisfaction will show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you inspired or coached your team to achieve great results, as this aligns perfectly with the General Manager role.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to restaurant management, such as profit and loss statements. Be ready to discuss how you would drive sales while controlling costs, demonstrating your business acumen.
✨Emphasise Customer Service Excellence
Think of instances where you went above and beyond for customers. Share these stories during your interview to illustrate your commitment to delivering exceptional service, which is crucial for a General Manager at Five Guys.