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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days holiday.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Opportunities for development, apprenticeships, and team competitions await!
The predicted salary is between 28800 - 43200 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy.
As a Shift Manager, you will support the General and Assistant Managers to ensure that every shift is run to Five Guys standards, ensuring every customer leaves the restaurant feeling better than when they arrived. You will demonstrate leadership, coaching, and direction to the team, bringing our values to life for both your team and our customers.
Rewards:
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with flexible benefits built around your pay
Other Awesome Perks:
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
As a Shift Manager, you will be responsible for:
- Crew & Quality Control
- Supporting the General Manager in delivering perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience, dealing with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front, being hands-on most of the time, working on the line and dining area
As a Shift Manager, you will be enthusiastic about:
- Perfect Burgers and Fries
- Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Leading from the front and being hands-on
- Customer service
Incredible Careers with Five Guys:
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Catering Manager in Gateshead employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager in Gateshead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Shift Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to share your passion for burgers and fries! During your interview, express why you love the food industry and how you can contribute to creating that perfect burger experience for customers. Your enthusiasm will shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Catering Manager in Gateshead
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others and created a positive work environment in your past roles.
Be Authentic and Honest: We value integrity at Five Guys, so be yourself in your application. Share your real experiences and how they align with our values. Honesty goes a long way in making a great first impression!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey towards an incredible career with Five Guys.
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Make sure you’re familiar with the menu and the Five Guys philosophy. Being able to discuss how you would maintain quality control and ensure customer satisfaction will show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching style and how you create a positive work environment, as this is key for a Shift Manager.
✨Emphasise Customer Service
Be ready to talk about your approach to customer service. Share specific instances where you’ve turned a negative experience into a positive one, demonstrating your commitment to ensuring every customer leaves happy.
✨Align with Company Values
Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to discuss how these values resonate with you and how you would embody them in your role.
