At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a rich history since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Great career growth opportunities with training and apprenticeships available.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy.
As a Bench General Manager, you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will lead, inspire, and coach the teams to ensure the restaurant delivers profitability and optimises all sales opportunities while providing an excellent level of customer service.
Our Bench General Managers are our brand ambassadors, ensuring we deliver exceptional customer service while demonstrating leadership, coaching, and direction.
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills, and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
As a Bench General Manager, you will be accountable and responsible for your entire store and the people within. You will develop and manage the store team while supporting the delivery of perfect burgers and fries. You are expected to lead from the front, being hands-on at times, which means working on the line shoulder to shoulder with our Crew and Managers.
You will have full ownership of your P&L, driving sales while controlling costs. Your store will need to run smoothly on a day-to-day basis while considering long-term planning and spotting potential to develop your team, ensuring a strong talent pipeline.
As a Bench General Manager, you will be enthusiastic about customer service. Your next step could involve taking on a higher volume store, new store opening, Area Trainer, District Manager, or a role in the Support Office. If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.
General Manager (Training) in Edinburgh employer: Five Guys UK
As a General Manager at our burger restaurant, you will be part of a family business that values quality and customer service above all else. With a supportive work culture that encourages personal growth and development, you will enjoy a range of benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career progression within a thriving environment. Join us in delivering the perfect burger experience while enjoying perks like free meals on shift and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Training) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to leadership and customer service. We want you to shine, so role-play with a friend or family member!
✨Tip Number 3
Show your passion for the brand during interviews. Talk about your love for burgers and fries, and how you can contribute to maintaining that 'perfect and serve' philosophy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace General Manager (Training) in Edinburgh
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best experience for our customers.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to include examples of how you've successfully managed or coached teams in the past. We love seeing candidates who can demonstrate their ability to motivate and develop others!
Be Specific About Your Achievements:Don’t just list your responsibilities; talk about what you’ve achieved in previous roles. Whether it’s driving sales or improving customer satisfaction, we want to know how you’ve made a difference. Numbers and specific examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the company's history, values, and what makes their burgers and fries special. Familiarise yourself with their 'perfect and serve' philosophy and be ready to discuss how you can embody that in your role as a Bench General Manager.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your ability to inspire and coach teams. Prepare examples from your past experiences where you've successfully led a team, improved customer service, or optimised sales. This will show them you're ready to take on the responsibility of managing a store.
✨Be Ready for Hands-On Scenarios
Since the role involves being hands-on at times, think about how you would handle day-to-day operations. Prepare to discuss specific situations where you jumped in to help your team during busy periods or resolved issues on the spot. This will highlight your commitment to teamwork and operational excellence.
✨Discuss Your Vision for Growth
The company values ambition and growth, so be prepared to share your career aspirations. Talk about how you see yourself progressing within the company, whether it’s taking on a higher volume store or moving into training roles. This shows you're not just looking for a job, but a long-term career with them.
