At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of paid holiday.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Great career growth opportunities with training and development programmes available.
The predicted salary is between 30000 - 40000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities, and provides an excellent level of customer service.
Our General Managers are our brand ambassadors, ensuring we deliver exceptional customer service while demonstrating leadership, coaching, and direction. They bring our values to life for their team and our customers.
Rewards:- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- Leading from the front, being hands-on at times which means working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales whilst controlling costs
- Ensuring your store runs smoothly on a day-to-day basis and thinking about long-term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Driving the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people’s development at heart
Incredible careers with Five Guys await you. Your next step could be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager in Edinburgh employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios specific to management roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for burgers and fries! During interviews, share your love for the brand and how you can contribute to the Five Guys culture. Authentic enthusiasm goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family!
We think you need these skills to ace General Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills: As a General Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and developed teams in the past – we love to see that!
Be Authentic and Personable: We value integrity and enthusiasm, so don’t be afraid to let your personality come through in your application. Write as if you’re having a chat with us – it’ll help us get to know the real you!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this incredible opportunity with Five Guys!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Before the interview, make sure you’re well-versed in Five Guys' menu and their commitment to quality. Familiarise yourself with their philosophy of 'perfect and serve' and be ready to discuss how you can uphold these standards as a General Manager.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team. Highlight how you inspired and coached your staff to achieve results, as this is crucial for the role. Be ready to discuss how you would create a positive working environment that aligns with Five Guys' values.
✨Understand P&L Management
Brush up on your knowledge of profit and loss statements. Be prepared to discuss how you would drive sales while controlling costs. This shows that you understand the financial aspects of running a store and are ready to take ownership of the P&L.
✨Emphasise Customer Service Excellence
Five Guys prides itself on delivering excellent customer service. Think of specific instances where you went above and beyond for customers in previous roles. Share these stories during your interview to demonstrate your commitment to customer satisfaction and how you would instil this in your team.