Drive Thru Operation Supervisor ( {{city}})

Drive Thru Operation Supervisor ( {{city}})

Full-Time 30000 - 42000 £ / year (est.) No working from home possible
Five Guys UK

At a Glance

  • Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring excellent customer service.
  • Company: Join Five Guys, a family-run burger restaurant known for quality and a fun work environment since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Other info: Be part of a vibrant team with competitions and social events to keep the energy high!
  • Why this job: Grow your career in a supportive culture with opportunities for advancement and exciting team events.
  • Qualifications: Experience in fast-paced QSR environments and strong leadership skills are essential.

The predicted salary is between 30000 - 42000 £ per year.

We\'re opening a brand new Drive Thru by the Reading Showcase Cinema in Winnersh, Reading, which means we are growing our family. The ideal Assistant Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results. Burgers & Fries and Incredible Careers! We\'re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\'ve stuck to the same \'perfect and serve\' philosophy since our family business began in 1986. In every restaurant, you\'ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant\'s results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus\'s Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU\'LL BE Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU\'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn\'t just a job - it can be a career!41bf1e1f-b16b-4260-a40a-17c77a06fd15

Drive Thru Operation Supervisor ( {{city}}) employer: Five Guys UK

Join our vibrant team at Five Guys in Winnersh, Reading, where we pride ourselves on delivering exceptional burgers and fries in a fast-paced environment. As an employer, we offer a supportive work culture with numerous growth opportunities, competitive rewards, and a focus on employee wellbeing, ensuring that every team member feels valued and motivated to succeed. With exciting perks like paid holidays, bonuses, and team events, Five Guys is not just a job; it's the start of an incredible career journey.

Five Guys UK

Contact Details:

Five Guys UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Drive Thru Operation Supervisor ( {{city}})

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Five Guys UK. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Five Guys UK

Don't be shy about reaching out to Five Guys UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Drive Thru Operation Supervisor ( {{city}})

Leadership Skills
Customer Service Excellence
Team Management
Adaptability
Problem-Solving Skills
Sales Management
Operational Efficiency

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Five Guys UK and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Five Guys UK

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!