Shift Manager: Lead High-Standards Team & Guest Experience in Cross Hills
Shift Manager: Lead High-Standards Team & Guest Experience

Shift Manager: Lead High-Standards Team & Guest Experience in Cross Hills

Cross Hills Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a high-standards team and ensure an amazing guest experience.
  • Company: A top burger restaurant in the UK with a vibrant atmosphere.
  • Benefits: Bonus scheme, paid holidays, free meals on shift, and awesome perks.
  • Why this job: Join a fast-paced environment and grow your career in the food service industry.
  • Qualifications: Leadership skills and a passion for customer satisfaction.
  • Other info: Perfect for those who thrive under pressure and love teamwork.

The predicted salary is between 24000 - 36000 £ per year.

A leading burger restaurant in the United Kingdom is looking for a Shift Manager to support restaurant operations and ensure customer satisfaction. The role involves leading a team, maintaining standards, and training staff.

Rewards include:

  • a bonus scheme
  • paid holidays
  • free meals on shift
  • various employee perks

This position is ideal for those who thrive in a fast-paced environment and want to grow in the food service industry.

Shift Manager: Lead High-Standards Team & Guest Experience in Cross Hills employer: Five Guys UK

As a leading burger restaurant in the UK, we pride ourselves on fostering a vibrant work culture that values teamwork and excellence in customer service. Our Shift Managers enjoy competitive benefits such as a bonus scheme, paid holidays, and free meals during shifts, alongside ample opportunities for personal and professional growth within the dynamic food service industry.
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Contact Detail:

Five Guys UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager: Lead High-Standards Team & Guest Experience in Cross Hills

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.

✨Tip Number 2

Practice your leadership skills! Think of examples where you've successfully led a team or handled a tough situation. Being able to share these experiences will demonstrate your capability as a Shift Manager and your commitment to high standards.

✨Tip Number 3

Don’t just focus on your qualifications; show your passion for customer service! Share stories about how you've gone above and beyond for guests in previous roles. This will highlight your dedication to ensuring customer satisfaction, which is key for this position.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!

We think you need these skills to ace Shift Manager: Lead High-Standards Team & Guest Experience in Cross Hills

Team Leadership
Customer Service
Training and Development
Operational Management
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Communication Skills
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know how much you love making customers happy! Share any experiences where you've gone the extra mile to ensure a great guest experience.

Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team. Make sure to mention any previous leadership roles or experiences where you've successfully managed a group, even if it was in a different setting.

Be Specific About Your Experience: We want to see the details! Instead of just saying you have experience in the food service industry, tell us about your specific roles and responsibilities. What did you learn? How did you contribute to the team's success?

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process quickly. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Five Guys UK

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with the restaurant's menu and any special offerings. This shows your genuine interest in the role and helps you answer questions about customer experience and food standards confidently.

✨Showcase Your Leadership Skills

As a Shift Manager, you'll be leading a team. Prepare examples of how you've successfully managed or trained staff in the past. Think about specific situations where you motivated your team or resolved conflicts to demonstrate your leadership abilities.

✨Emphasise Customer Satisfaction

Customer satisfaction is key in this role. Be ready to discuss how you would handle difficult customer situations or ensure high service standards. Share any relevant experiences that highlight your commitment to providing an excellent guest experience.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the restaurant is the right fit for you.

Shift Manager: Lead High-Standards Team & Guest Experience in Cross Hills
Five Guys UK
Location: Cross Hills
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  • Shift Manager: Lead High-Standards Team & Guest Experience in Cross Hills

    Cross Hills
    Full-Time
    24000 - 36000 £ / year (est.)
  • F

    Five Guys UK

    100-200
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