At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive bonuses, paid holidays, free meals, and private medical care.
- Other info: Great career progression opportunities and a supportive team culture await you!
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Bench General Manager in Cromer employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values our employees and their growth. As a Bench General Manager, you will enjoy a vibrant work culture with competitive rewards, including a 20% bonus scheme, generous holiday allowance, and opportunities for career advancement within our supportive environment. With access to wellbeing resources and exciting team events, working at our St Albans, Hemel Hempstead, and Stevenage locations offers a unique chance to thrive in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager in Cromer
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to managing a team and driving sales. We want you to showcase your leadership skills and passion for burgers and fries!
✨Tip Number 3
Show off your personality during the interview! Be enthusiastic about the role and share your ideas on how to create an awesome working environment. Remember, they’re looking for someone who embodies their values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family.
We think you need these skills to ace Bench General Manager in Cromer
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for burgers and fries and your passion for leading a team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific examples of how you've led teams or improved customer service in previous roles. This will help us see how you fit into our Five Guys family!
Showcase Your Leadership Skills:As a Bench General Manager, leadership is key! Use your application to demonstrate your hands-on approach and how you've inspired and developed your team in the past. We love seeing candidates who can lead from the front!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our awesome perks!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to fresh ingredients and excellent customer service. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you can motivate others to deliver top-notch service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to day-to-day operations, such as handling customer complaints or managing staff schedules. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
