At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and a fun atmosphere.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days holiday.
- Other info: Flexible shifts, social events, and opportunities for career advancement await you!
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: 1 year of management experience in a fast-paced environment is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
WHAT YOU BRING TO THE TABLE
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager - Warehouse in Colchester employer: Five Guys UK
Five Guys is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those looking to grow their careers in the hospitality industry. With competitive benefits such as an achievable bonus scheme, generous holiday allowance, and opportunities for personal growth, our Shift Managers play a crucial role in delivering outstanding customer experiences while enjoying perks like free meals and social events. Join us in a dynamic environment where your leadership can shine and contribute to our legacy of serving perfect burgers and fries since 1986.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Warehouse in Colchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences during your interview to demonstrate how you embody the qualities they’re looking for in a Shift Manager.
✨Tip Number 3
Dress the part! While Five Guys has a casual vibe, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Manager - Warehouse in Colchester
Some tips for your application 🫡
Show Your Passion for Perfection:When writing your application, let your love for quality shine through! Mention how you appreciate the 'perfect and serve' philosophy and how you can contribute to maintaining those high standards in our restaurant.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your management experience. Share specific examples of how you've motivated and coached your team in previous roles to create a positive work environment.
Be Customer-Centric:We want to know how you ensure every customer leaves happier than when they arrived. Include any experiences where you’ve dealt with complaints or gone above and beyond to enhance customer satisfaction.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Five Guys.
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts, as these stories will highlight your leadership abilities.
✨Showcase Your Operational Knowledge
Brush up on your knowledge of Food Hygiene and Health & Safety standards. Be ready to discuss how you would enforce these standards during busy shifts. This will demonstrate your operational excellence and readiness to maintain Five Guys' high standards.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, think about how you would handle a customer complaint or manage crew breaks during peak hours. Practising these scenarios will help you respond confidently and effectively during the interview.
