At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and fresh ingredients since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food on shift, and career development opportunities.
- Other info: Flexible shifts available, with exciting social events and employee perks.
- Why this job: Be part of a fun, energetic environment where you can grow your career and make an impact.
- Qualifications: 1 year of management experience in a fast-paced hospitality setting is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager (Maternity Cover) in Colchester employer: Five Guys UK
Five Guys is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those looking to thrive in the hospitality industry. With competitive benefits such as an achievable bonus scheme, generous paid holidays, and opportunities for career advancement, our Shift Managers play a crucial role in delivering outstanding customer experiences while enjoying perks like free meals and social events. Join us in a dynamic environment where your leadership can shine and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager (Maternity Cover) in Colchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate how you can bring energy and direction to the shift.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. Remember, at Five Guys, it's all about making sure every customer leaves happier than when they arrived!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Five Guys team. Don’t miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Shift Manager (Maternity Cover) in Colchester
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let us know why you love burgers and the Five Guys experience. Share any personal stories or experiences that highlight your enthusiasm for food and customer service!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase your management experience. Talk about how you've motivated teams in the past and how you plan to bring that energy to our restaurant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Remember, we want to see your personality shine through!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and get the ball rolling on your journey with Five Guys. We can't wait to hear from you!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts, as these stories will highlight your leadership abilities.
✨Showcase Your Operational Knowledge
Brush up on your knowledge of food hygiene and health & safety standards. Be ready to discuss how you would enforce these standards during busy shifts. This will demonstrate your operational excellence and readiness to maintain Five Guys' high standards.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, think about how you would handle a customer complaint or manage crew breaks during peak hours. Practising these scenarios will help you articulate your thought process clearly during the interview.
