At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Other info: Participate in team events and enjoy employee discounts.
- Why this job: Be part of a fun environment where you can grow your career and make customers happy.
- Qualifications: Enthusiasm for great food and a knack for leading teams.
The predicted salary is between 24000 - 36000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Shift Manager in Colchester employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that celebrates teamwork and excellence in customer service. As a Shift Manager, you'll enjoy competitive rewards, including an achievable bonus scheme and generous employee benefits, all while working in a fun environment that encourages personal growth and career advancement. Join us in delivering the perfect burger experience and be part of a family business that values integrity and enthusiasm.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Colchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories during your interview.
✨Tip Number 3
Show your enthusiasm for burgers and fries! When you talk about your passion for food and customer service, it’ll resonate with the hiring team. Make sure to express how excited you are about the opportunity to create an awesome experience for customers at Five Guys.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Shift Manager in Colchester
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others or handled challenges in a team setting. We love seeing examples of how you can bring our values to life!
Be Authentic and Honest:We value integrity, so be yourself in your application. Share your real experiences and how they relate to the role. If you've dealt with customer complaints or created a fun work environment, we want to hear about it!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer satisfaction. This will show that you’re aligned with their values and ready to uphold their standards.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed teams in the past, dealt with conflicts, or improved team morale. Be ready to discuss how you can create an awesome working environment where everyone feels valued.
✨Customer Service Focus
Five Guys prides itself on delivering an exceptional customer experience. Think of specific instances where you've gone above and beyond for customers. Highlight your problem-solving skills and how you handle complaints honestly and openly, as this is crucial for the role.
✨Show Your Enthusiasm
Let your passion for burgers and fries shine through! Talk about why you love the food industry and what excites you about working at Five Guys. Your enthusiasm will resonate with the interviewers and demonstrate that you're not just looking for a job, but a career.
