At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy free meals, competitive bonuses, paid holidays, and career development opportunities.
- Other info: Flexible shifts available, with great perks and a clear path for career growth.
- Why this job: Be part of a fun, fast-paced environment where your leadership makes a real difference.
- Qualifications: 1 year of management experience in hospitality or QSR is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
Experience:
- Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- You know what it takes to run a busy shift and keep the energy high
Financial Responsibility:
- You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- You lead by example and know how to get the best out of the Crew during a busy service
Operational Excellence:
- You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
Flexibility:
- You are available to work a variety of shifts, including evenings, weekends, and holidays
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Locations
Shift Manager (Maternity Cover) in Colchester, Essex employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that champions teamwork and excellence in every shift. As a Shift Manager, you'll enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career growth within our family-run business. With a focus on employee wellbeing and a supportive environment, we ensure that every team member feels valued and empowered to deliver the best burger experience to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager (Maternity Cover) in Colchester, Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Shift Manager and how you can keep the energy high during busy shifts.
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, you might be asked how you'd handle customer complaints or operational challenges. Prepare some scenarios where you've turned a negative experience into a positive one.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Five Guys team. We can't wait to see your application!
We think you need these skills to ace Shift Manager (Maternity Cover) in Colchester, Essex
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and great customer service shine through! We want to see that you’re excited about the role and understand what makes Five Guys special.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any previous management experience. Share examples of how you've motivated your team and handled busy shifts in the past.
Be Honest and Open:If you've faced challenges in previous roles, don’t shy away from mentioning them. We appreciate honesty and want to know how you dealt with tough situations, especially when it comes to customer complaints.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts, as these stories will highlight your leadership abilities.
✨Understand Financial Responsibility
Brush up on the basics of running a profitable shift. Be ready to discuss how you've managed crew breaks, minimised food waste, and effectively deployed your team during busy periods. This knowledge will demonstrate your capability to handle the financial aspects of the role.
✨Show Your Passion for Customer Experience
Five Guys is all about ensuring customers leave happier than when they arrived. Prepare to talk about how you've gone above and beyond to enhance customer experiences in your previous roles. Sharing specific examples will illustrate your dedication to customer satisfaction.
