At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days paid holiday.
- Other info: Flexible shifts, employee discounts, and development opportunities await you!
- Why this job: Be part of a fun, fast-paced environment where you can grow your career.
- Qualifications: 1 year of management experience in hospitality or QSR is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush.
You lead by example and know how to get the best out of the Crew during a busy service.
Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager - Warehouse in Cheltenham employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork and excellence. As a Shift Manager in our bustling restaurant, you'll enjoy competitive benefits including an achievable bonus scheme, free meals during shifts, and opportunities for career advancement within a supportive environment. Join us in delivering exceptional customer experiences while growing your career in a company that truly cares about its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Warehouse in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Shift Manager.
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, you might be asked how you'd handle customer complaints or operational challenges. Prepare some scenarios to illustrate how you can keep the energy high and ensure every customer leaves happy.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you're serious about joining the Five Guys team. Don’t forget to follow up after your application – a little nudge can go a long way!
We think you need these skills to ace Shift Manager - Warehouse in Cheltenham
Some tips for your application 🫡
Show Your Passion for Perfection:When you're writing your application, let us see your enthusiasm for delivering perfect burgers and fries. Share any experiences where you've gone above and beyond to ensure customer satisfaction – we love that!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your management experience. Talk about how you've motivated your crew in busy environments and any specific examples of coaching or mentoring you've done.
Be Honest About Your Experience:We appreciate transparency! If you have experience in high-volume hospitality or QSR, mention it clearly. If not, share relevant skills or experiences that demonstrate your ability to handle a fast-paced environment.
Apply Through Our Website:We want to make it easy for you to join our team! Make sure to apply through our website to ensure your application gets to us directly. Plus, it’s a great way to explore more about our values and what we stand for!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts, as these stories will highlight your leadership abilities.
✨Understand Financial Responsibility
Brush up on the basics of running a profitable shift. Be ready to discuss how you've managed crew breaks, minimised food waste, and effectively deployed your team during busy periods. This knowledge will demonstrate your capability to handle the financial aspects of the role.
✨Show Your Passion for Customer Experience
Five Guys is all about ensuring customers leave happier than when they arrived. Prepare to talk about how you've gone above and beyond to enhance customer experiences in your previous roles. Sharing specific examples will illustrate your commitment to customer satisfaction.
