At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days paid holiday.
- Other info: Flexible shifts available, with opportunities for personal and professional development.
- Why this job: Be part of a fun, fast-paced environment where you can grow your career.
- Qualifications: 1 year of management experience in hospitality or QSR is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
Experience:
- Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility:
- You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush.
- You lead by example and know how to get the best out of the Crew during a busy service.
Operational Excellence:
- You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line.
Flexibility:
- You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Locations
Shift Manager Permanent in Chelmsford, Essex employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that champions teamwork and excellence in every shift. As a Shift Manager, you'll enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within a family-run business that values its employees. With free meals during shifts and a supportive environment focused on personal growth, Five Guys is the perfect place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager Permanent in Chelmsford, Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in as a Shift Manager.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you’ve led a team or handled a tough situation. Be ready to share these stories during your interview to show you’re the right fit.
✨Tip Number 3
Be prepared to talk about operational excellence! Brush up on food hygiene and health & safety standards, as these are crucial for running a successful shift. Show them you know your stuff!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Shift Manager Permanent in Chelmsford, Essex
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and customer service shine through! We want to see that you’re excited about the role and understand what makes Five Guys special.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any previous management experience. Share examples of how you've motivated your team and handled busy shifts in the past.
Be Honest About Your Experience:If you've got experience in a high-volume hospitality or QSR environment, shout about it! But if you're still building your skills, don’t worry – just be clear about what you bring to the table and your eagerness to learn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer satisfaction, as this will show your genuine interest in the brand.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed a team in a high-pressure environment. Think about times when you motivated your crew or resolved conflicts effectively.
✨Understand Financial Responsibility
Brush up on your knowledge of managing a profitable shift. Be ready to discuss how you've previously minimised food waste, managed crew breaks, and deployed staff during busy periods. This shows you can handle the financial aspects of the role.
✨Showcase Your Flexibility
Five Guys values flexibility in their staff. Be prepared to talk about your availability and willingness to work various shifts, including evenings and weekends. Highlight any past experiences where you adapted to changing schedules or demands.
