At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and fresh ingredients since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days holiday.
- Other info: Flexible shifts, social events, and opportunities for career advancement await you!
- Why this job: Be part of a fun, fast-paced environment where you can grow your career.
- Qualifications: 1 year of management experience in hospitality or QSR is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Shift Manager Logistics in Castleford employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork and leadership, making it an excellent employer for those looking to thrive in the hospitality industry. With competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, our Shift Managers play a crucial role in delivering exceptional customer experiences while enjoying perks like free meals and social events. Join us in a dynamic environment where your contributions are recognised and rewarded, and where you can grow your career with a company that has been serving quality food since 1986.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager Logistics in Castleford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Shift Manager and how you can keep the energy high during busy shifts.
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, you might be asked how you'd handle customer complaints or operational challenges. Prepare some scenarios where you've turned a negative experience into a positive one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Five Guys team. Don’t miss out on the chance to bring your passion for burgers and fries to life!
We think you need these skills to ace Shift Manager Logistics in Castleford
Some tips for your application 🫡
Show Your Passion for Perfection:When writing your application, let us see your enthusiasm for delivering perfect burgers and fries. Share any experiences that highlight your commitment to quality and customer satisfaction – we love to see that passion shine through!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated a team or handled challenges – we want to know how you bring our values to life!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you're the right fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to our team!
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer satisfaction. This will show that you’re aligned with their values and ready to lead your team in delivering that experience.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled complaints, or improved service efficiency. Be ready to discuss how you can motivate and coach your crew during busy shifts.
✨Understand Financial Responsibility
Brush up on the basics of managing a profitable shift. Be prepared to discuss how you would handle crew breaks, minimise food waste, and deploy your team effectively during peak times. Showing that you have a grasp of these financial aspects will impress the interviewers.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about how you would deal with a dissatisfied customer or manage a hectic shift. Practising these scenarios will help you respond confidently and demonstrate your operational excellence.
