At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Opportunities for career advancement and a supportive work culture.
- Why this job: Be part of a fun, energetic team and grow your career in hospitality.
- Qualifications: 1-2 years management experience in a fast-paced environment is preferred.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Always leading with our values
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
- Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
- Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
- Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent.
- Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Locations
Assistant Manager in Camberley, Surrey employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values our employees and their growth. With an engaging work culture that promotes teamwork and fun, along with competitive benefits like an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, we ensure that our Assistant Managers thrive both personally and professionally. Join us in creating memorable experiences for our customers while enjoying perks such as free meals, social events, and a supportive environment that champions your development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Camberley, Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. This will show them you're not just about managing but also about inspiring and developing your crew.
✨Tip Number 3
Be ready to discuss customer satisfaction! Have some numbers or feedback handy that demonstrate how you've improved guest experiences in the past. They want to see your passion for keeping customers happy!
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about their training programs or growth opportunities. It’s a great way to demonstrate your ambition and commitment to a long-term career with them.
We think you need these skills to ace Assistant Manager in Camberley, Surrey
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s packed with info about what we’re looking for in an Assistant Manager, and it’ll help you tailor your application to show us you’re the perfect fit!
Show Off Your Experience:When writing your application, highlight your management experience in high-volume hospitality or QSR environments. We want to see how you've led teams and driven customer satisfaction, so don’t hold back on those achievements!
Be Authentic:Let your personality shine through in your application! We value our company culture and want to know how you embody our values of being Competitive, Enthusiastic, Family-oriented, Getting It Done, and having Integrity. Share examples that reflect these traits!
Apply Through Our Website:Once you’ve crafted your application, head over to our website to submit it. This ensures it goes directly to us, and we can’t wait to read what you’ve got to say. Don’t miss out on this opportunity to join our awesome team!
How to prepare for a job interview at Five Guys UK
✨Know the Company Inside Out
Before your interview, make sure you know all about the restaurant's history, values, and what makes their burgers and fries special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experience where you've successfully coached or motivated your team, especially in high-pressure situations.
✨Be Ready to Discuss Customer Satisfaction
Since customer experience is key, come prepared with specific instances where you've improved customer satisfaction scores or handled complaints effectively. Highlight how you can bring that same passion for service to the restaurant.
✨Understand Financial Responsibilities
Brush up on your knowledge of P&L management and cost control. Be ready to discuss how you've managed budgets in previous roles and how you plan to drive profitability while maintaining quality service.
